Fw: The Famous "Neiman Marcus" cookie recipe

From: hoegen (hoegen@kersur.net)
Date: Sun Mar 12 2000 - 13:06:17 EST


here
-----Original Message-----
From: Kevin H Hoegen <hoegenk@basf-corp.com>
To: hoegen@kersur.net <hoegen@kersur.net>; hoegen@kersur.net
<hoegen@kersur.net>
Date: Saturday, March 11, 2000 3:16 PM
Subject: Fwd: The Famous "Neiman Marcus" cookie recipe

>
>---------------------- Forwarded by Kevin H
Hoegen/NV/WORCESTER/BASF-CORP/BASF
>on 03/11/2000 03:15 PM ---------------------------
>
>
>Jason J Picard
>03/11/2000 11:57 AM
>To: Joseph M Andrade, Theodore W Canty, Hector Cay, Paul Doucette, John J
Di
> Saia, Kevin H Hoegen, David C Scofield, "Picard, Shayne PO" <SPicard,
Dana
> Amour <damour, Norman Picard <picard
>cc:
>Subject: Fwd: The Famous "Neiman Marcus" cookie recipe
>
>
>---------------------- Forwarded by Jason J
Picard/NV/WORCESTER/BASF-CORP/BASF
>on 03/11/2000 11:53 AM ---------------------------
>
>
>Nicole R Lahousse
>03/11/2000 10:33 AM
>To: myb99, MOE907, Kathy.Erickson.b, Nicole.Handel.b, alafond,
> Richard.Molloy.b, William T Nichols, Maureen.Powers.b,
Sharna.Smith.b,
> Jennifer C Stowik, Amy.Thomas.b, JohnM.Todd.B, Heather.Wain.b, Hector
Cay,
> Jason J Picard, Michelle Leveillee, Joseph M Andrade, John A Burns,
Kevin
> E Durham
>cc:
>Subject: Fwd: The Famous "Neiman Marcus" cookie recipe
>
>
>---------------------- Forwarded by Nicole R
>Lahousse/NV/WORCESTER/BASF-CORP/BASF on 03/11/2000 10:27 AM
>---------------------------
>
>
>Nyknak <Nyknak@aol.com> on 03/10/2000 05:56:21 PM
>To: Nicole R Lahousse
>cc:
>Subject: Fwd: The Famous "Neiman Marcus" cookie recipe
>
>
>
>
>
>
>
>****I expect to see PJL coming into work with a wonderful batch of these
>fine cookies soon!!!!****
>Mmmmm...yum.
>
> > These look tasty!: )
>> >
>> >
>> > The real price of poor customer service!!!! This is pretty funny and
>> > true.
>> >
>> > My daughter and I had just finished a salad at a eiman-Marcus
>Cafe
>> > in Dallas and decided to have a small dessert. Because both of us are
>>such
>> > cookie lovers, we decided to try the "Neiman-Marcus cookie." It was
>so
>> > excellent that I asked if they would give me the recipe and the
>> > waitress said with a small frown, "I'm afraid not but, you can buy the
>> > recipe."
>> > Well, I asked how much, and she responded, "Only two fifty, it's a
>>great
>> > deal!" I agreed with approval, just add it to my tab I told her.
>> >
>> > Thirty days later, I received my VISA statement from
>Neiman-Marcus
>> > and it was $285.00. I looked again and I remembered I had only spent
>>$9.95
>> > for two salads and about $20.00 for a scarf. As I glanced at the bottom
>>of
>> > the statement, it said, "Cookie Recipe $250.00" That was
>> > outrageous!
>> >
>> > I called Neiman's Accounting Dept. and told them the waitress
>said
>> > it was "two-fifty," which clearly does not mean "two hundred and fifty
>> > dollars" by any *POSSIBLE* interpretation of the phrase. Neiman-Marcus
>> > refused to budge. They would not refund my money, because according to
>> > them, "What the waitress told you is not our problem. You have already
>> > seen the recipe. We absolutely will not refund your money at this
>>point."
>> > I explained to her the criminal statues, which govern fraud in Texas.
>I
>> > threatened to refer them to the Better Business Bureau and the State
>> > Attorney General Office for engaging in fraud. I was basically told,
>>"Do
>> > what you want, it doesn't matter, we're not refunding your money." I
>> > waited, thinking of how I could get even, or even try and get any of my
>> > money back. I just said, "Okay, you folks got my $250, and now I'm
>>going
>> > to have $250.00 worth of fun."
>> > I told her that I was going to see to it that every Cookie lover
>>in
>> > the United States with an e-mail account has a $250.00 cookie recipe
>>from
>> > Neiman-Marcus...for free. She replied, "I wish you wouldn't do this."
>>I
>> > said, "Well, you should have thought of that before you ripped me off,"
>> > and slammed down the phone on her.
>> > So here it is!!! Please, please, please pass it on to everyone
>you
>> > can possibly think of. I paid $250 for this...I don't want
>>Neiman-Marcus
>> > to *ever* get another penny off of this recipe....
>> >
>> > NEIMAN MARCUS COOKIES
>> > (Recipe may be halved)
>> > 2 cups butter
>> > 4 cups flour
>> > 2 tsp. soda
>> > 2 cups sugar
>> > 5 cups blended oatmeal ***
>> > 24-oz. chocolate chips
>> > 2 cups brown sugar
>> > 1 tsp. salt
>> > 1 8 oz. Hershey Bar (grated)
>> > 4 eggs
>> > 2 tsp. baking powder
>> > 2 tsp. vanilla
>> > 3 cups chopped nuts (your choice)
>> >
>> > *** Measure oatmeal and blend in a blender to a fine powder.
>Cream
>> > the butter and both sugars. Add eggs and vanilla, mix together with
>>flour,
>> > oatmeal, salt, baking powder, and soda. Add chocolate chips, Hershey
>>Bar
>> > and nuts. Roll into balls and place two inches apart on a cookie sheet.
>> > Bake for 10 minutes at 375 degrees. Makes 112 cookies. Have fun!!!
>> > This is not a joke --- this is a true story. Ride free, citizens!
>> > PASS THIS ON!!!!
>> >
>> >
>
>
>
>Adam Lafond
>Account Executive
>Tel: 781-939-9556
>Fax: 781-229-9552
>www.nhboston.com
>Come Experience the difference!
>
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