I have a SnugTop hard cover and was quite pleased with the quality. I talked
to them personally and they seemed to be all about quality. That surprises
me that you found those kinds of defects. As far as the dealer he is
probably trying to avoid the shipping bill back to the factory if it has to
be fixed there.
---------------------------------------------
Kelly in SC
'96 CC 5.2
'92 Daytona IROC R/T Finally!
'86 Daytona Turbo Z CS "Free 2 Good Home"
In a message dated 5/1/00 11:38:09 PM Eastern Daylight Time,
t_abernathy7@juno.com writes:
> Saturday, I took delivery of my Snugtop campershell. Later Saturday I
> found that one of the windows leaked, upon closer inspection I found that
> the seal was not pulled close to the shell. Today (Monday) I took the
> shell back to the dealership, Mid-America Truck Tops in Eureka, MO, and
> talked to the owner about the leak and SEVERAL more minor things I
> noticed when I started really inspecting the shell. He was not rude, but
> he basically said I was being too picky after all it was just a
> campershell. And my point was for $1,2XX I thought the shell should be
> perfect. In short he blamed most of the items, except the damage they
> did during insulation, on the manufacturer. He also tightened down the
> window seal. It is much better, but not perfect. I will be sending a
> letter to Snugtop to see what they say about the lack of quality control.
> The distributor said that campershells are not manufactured to be well
> finished products.
> Have others with campershell found this to be a true statement?
> Anyone else have a Snugtop, Hi-Liner? Any problems?
> BTW if you want good customer service avoid Mid-America Truck Tops.
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:11 EDT