DML,
Coincidently, my 97 just started making this "popping" sound. I figured it was the body
shifting around on the body spacers. Since I have a 3" body lift what could I do? Would tightening the
bolts help? What is the TSB & where can I look it up? If it is just the bushings, I'll buy them and
install them myself...If it is the bolts than I'm screwed because the body lift bolts are 3" longer.
What do you think Bernd....?
-Mike Brown
Pasadena, MD.
97-Dakota Club Cab,5.2L, 4X4, 7" Lift, 35"x12.50" BFG A/T.
http://www.geocities.com/mbrowwwn/index.html
-----Original Message-----
From: Bernd D. Ratsch [mailto:bernd@texas.net]
Sent: Monday, June 12, 2000 7:38 PM
To: dakota-truck@buffnet.net
Subject: DML: Re: Dealer blames Hotchkis for cab pop
Two Words for the dealership: BULL SHIT!
My truck did it before and I have a lift kit installed. (Lowered or
Lifted...they make the sound regardless. If the lowering kit did it, why is
there a TSB out on the '97-99 trucks for this problem.)
- Bernd
----- Original Message -----
From: "Terry Herrin" <therrin@isaac.net>
To: <dakota-truck@buffnet.net>
Sent: Monday, June 12, 2000 5:25 PM
Subject: DML: Dealer blames Hotchkis for cab pop
> Well, I gave my local dealer the benefit of the doubt and they failed
> with flying colors. I took a lot of documentation in regarding the
> cab pop TSB, emails from others who had the problem and how the
> problem was fixed. I even took in a copy of a dealer's fix to the cab
> pop by cutting down the cab bolts. Did all that do any good? Nope.
> They gave me the truck back this evening after having it all day.
> Fortunately they didn't charge me anything or I would have really had
> it out with them. Here is what the work order says, and I quote:
> "Customer states body making popping noise when turning and going on
> an incline. Vehicle has lowering kit. Suspension voided warranty.
> Popping noise due to lower cont'l arms are in a bind."
>
> Yeah, uh huh, sure. Never mind the noise is coming from behind the
> cab, or that scores of other people are running the Hotchkis system
> with no problem, or that I had the cab pop prior to lowering. Noooo,
> it's the lower control arms. What really burns me is that they
> intentionally misdiagnosed the problem in order for me to have to pay
> them to fix it. Of course I took the truck and got it the heck out of
> there. No way I want them touching the front end since that's not the
> problem. So, what I need now is to find a dealer who is not too far
> away from me who has fixed the problem (this dealer had never
> encountered it so they say) and get the cab bolts fixed. Then I'm
> going to take this work order, the work order from the dealer who
> fixes it, and send them both with a letter to DC corporate, the
> regional DC manager and the local dealer.
>
> Terry Herrin
> 99 FR CC R/T
> 14.769 @ 91.43
> Wilmington, NC
> http://users.isaac.net/therrin/dakota.html
>
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