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Date: Thu, 26 Sep 2002 13:53:49 -0400
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that's not right! if a dealer doesn't help you take it to another
dealer...that's what i did when my rear-end cracked! the first dealer
knew i was in there installing a locker and it ended up i didn't get it
in. I then took it to another dealer 30 minutes away. they questioned
a few things but fixed it anyhow.
dealers are not linked by any means. the only way they would be is if
it's the same dealer that has multi locations...but that is rather
advaced for dealers (except saturn and some foriegn makers).
Tim Althoff
www.yllwdkta.com
-----Original Message-----
From: Robert Schultz
To: dakota-truck-moderator@bent.twistedbits.net
Sent: 9/26/2002 11:03 AM
Subject: DML: Re: HELP!!! Dealer warranty problem from hurst shifter
I'm having the same problem (kind of).
I've never been happy with the way the 5spd shifts in my truck and have
had
it to the dealer on a number of occasions. They always said it was fine.
I decided I wasn't going to bother anymore and installed the Hurst.
Then I
decided to take it to another dealer and the first thing they said was
that
it was the Hurst shifter causing all the problems. I let them know that
it
behaved the exact same way with the stock shifter. I got that frown that
says 'Humour the customer'.
If I decide to pursue this, I will need to take the Hurst out and put
the
stock shifter back in. What a pain.
As an aside, the second dealer also told me that if the first dealer had
already logged time against a warranty complaint, then I could not take
it
to another dealer for the same complaint. So if you get a crappy dealer
first time around, you're screwed?
Rob S.
""Entropy Engineering Motorsports"" <entropyengineering@attbi.com> wrote
in
message news:000001c26501$a296ce00$a2d1e60c@entropyxdegsw0...
>
> Hey all, I have a hurst short throw shifter on my 2000 dak 4.7L
5-speed.
> The dealer is telling me now that my transmission warranty is
completely
> void due to the hurst shifter!!!! It makes a nice gravelly sound
> internally when you stand on it and the synchro's are royally pissed
off
> so I know something needs to be addressed internally, but the dealer
> won't touch it. Help!!! Anyone!!!!
>
> Thanks in advance,
>
> Jon Nelson
>
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