Book rate or "flat rate" is the fairest. It covers for small problems or the
mechanic being not too fast today.
Yes Raybestos is good lineing but they have several grades/prices.
GEORGE!!
----- Original Message -----
From: "Chris Reck" <Roadkill47@attbi.com>
To: <dakota-truck-moderator@bent.twistedbits.net>
Sent: Tuesday, November 12, 2002 6:38 PM
Subject: DML: Did I just get screwed? + RANTING and ADVICE REQUESTED...
>
> This must be the worst year for me and my truck
>
> I was planning a trip to near Detroit to see family when everything
> happened. I was to leave tomorrow morning. After getting the new shocks
in
> and the larger BFG tires, I went a local Goodyear shop to get a $60 4
wheel
> alignment and came out after 3 hours short $1000.
>
> Ends up the brake noise I heard in the morning the last week meant that I
> had no rear brakes. The driver rear pad tore completely off the bonded
> surface and was floating free in the case. The drum was completely
> unusable. The passenger rear had one brake pad left and the drum was able
> to be machined. ------------>> $222 overall.
>
> They then asked me to come back a second time and they told me ALL 4 BALL
> JOINTS were shot. The play in them was more than 1/2". Good thing I had
> less than 50 miles on the new tires.
>
> THIS IS WHERE THEY GOT ME. They charged me $408 in labor to replace the
> ball joints. Their hourly rate was $73 per hour. It works out to 5.6
hours
> of labor. The longest possible time they could have worked on it was 3
> hours. DID I GET RIPPED OFF HERE?
>
> I was told they charge labor "per the book" and not actual working time.
I
> don't remember this being the case at other locations. What have other
> people been charged when it comes to labor? I think that I should be owed
> almost $200.
>
> BTW, they did use Raybestos base brand for the brakes and Spicer for the
> ball joints. Both I think are good brands.
>
> --
> Thanks!
>
> Chris Reck
> Chicagoland, IL
>
> '99 Dakota Sport + CC 4x4 V6 (Deep Amethyst)
> Custom K&N 6x9 air intake, Rancho RSX shocks (4), Pioneer full audio
system.
> BF Goodrich 32x11.5r15 T/A KO tires, All new Spicer Ball Joints(@59k)
>
>
>
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