I am just surprised that you are running that large of network and rely on a
resller for mission critical parts. We use Compaq instead of Dell but when
something goes down I either have parts in around four hours myself or if it
looks to be more serious I have ther service group onsite in two. Only get
parts when I know what went down and it's simple to replace.
Please don't think I am busting your chops I am just surprised at what I
read.
Jeff Durling
----- Original Message -----
From: "andy levy" <andylevy@yahoo.com>
To: <dakota-truck-moderator@bent.twistedbits.net>
Sent: Saturday, March 01, 2003 6:17 PM
Subject: Re: DML: Re: Meets this Summer & Fall
>
> Josh Battles wrote:
>
> > It was especially hard b/c CDW didn't have the controller in stock that
we
> > needed...had to wait an extra day
>
> Service contract, my boy. Dell gets us parts within 4 hours of breakage.
>
> > I'm betting that when your SQL box went down, you didn't have an entire
bank
> > branch running on it though. I can definately sympathize with you about
> > things going down as well.
>
> No, just an entire intranet for about 5000 users, a public website
> including customer access to policy data, and a multitude of internal
> applications. About 8 of our dozen eggs were in that basket.
>
> --
> -andy
>
> http://home.twcny.rr.com/andylevy/ --- andylevy@yahoo.com
> --------------------------------------------
> modesty, n.:
> Being comfortable that others will discover your greatness
> --------------------------------------------
>
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