sounds like they are jacking you around!
I would try to contact the local better business bereau to see if they have
any complaints against the shop that has your dak!
----- Original Message -----
From: "MAGNUM S/T" <khoegen@charter.net>
To: <dakota-truck-moderator@bent.twistedbits.net>
Sent: Tuesday, July 08, 2003 7:47 PM
Subject: DML: What's my next step (long BAD MECHANIC story)
>
> Here's my story:
>
> Went to get my Dak MA State inspection at a local garage. They failed it
> due
> to bad inner tie rods. Within the next week, I brought the Dak to a
> Firestone shop to get an all points vehicle inpsection to see if the Dak
> had
> any OTHER problems...and to verify the state inspection findings. The
> result
> is that Firestone said the same....bad inner tie rods, but everthing else
> good.
>
> I made an appointement to get the work done by the shop who failed the Dak
> in the first place (about 2 weeks after the initial inspection). I dropped
> it off at night so they could do the work the following day. They called
> me
> the same day and said they found that I also needed upper and lower ball
> joints on the right side! I explainined that this was not the intial
> diagnosis and that Firestone didn't find the issue either. Needless to
> say,
> I caved...thinking replacing the ball-joints isnt' such a bad idea
> anyway...plus they refused to pass the Dak for inspection without doing
> them
> also! Now for the extra....they can't fix it when the said they could
> because it will be an all day job.....so I left the 'unsafe' Dak with them
> for the following week (instead of driving it around).
>
> Now it's the following week...I get a call to say that while the Dak was
> being aligned, somehow the Rack-n-pinion boot got damaged resulteding in a
> leak. Diagnosis.......they need to replace the entire rack. NOW, this is
> assumed to be NOT MY COST, since it happened while they had my vehicle.
> Fact
> remains, they have my dake for 1.5 weeks and it is still broken, and now
> with something new. They got me by the balls since if I head down there
> and
> take the Dak from them they can claim the damage was somehow done by
> me...and the damn thing is still not inpected.
>
> I need advice! I need my truck as of next monday or I'll need a rental to
> get to and from work! This is in Massachusetts...I want to make sure I
> cover
> my ass and not make a wrong move. I can take SH*t and say I'll take them
> to
> court on this, but realistically...I still need a vehicle...and court aint
> gonna solve anything SOON. Anyway I can put a fire under thier as%es to
> get
> this moving. Can I get the state involved?
>
> Any help is appreciated
> TIA
> -Kevin
>
>
>
This archive was generated by hypermail 2b29 : Fri Feb 06 2004 - 11:46:36 EST