RE: Transwork Update

From: James (sixpack_dak@rogers.com)
Date: Fri Jul 09 2004 - 06:10:23 EDT


Well that was something that I was very suprised to find when I went to
Chrysler. I worked for a Saturn dealer for 3 years before that and we
generally had no problems getting GM to pay for a related operation
provided it was within reason. That was one of the first things I
questioned when I made the move to Chrysler what about related labour
operations for warranty claims, and I was told that there is no such thing.
I'd like to think it was just the dealer I worked for, but I don't even
recall seeing any way to enter it into the claims system..

James

At 09:29 PM 08/07/2004 -0500, you wrote:

>Someone wasn't doing the paperwork correctly - have seen a few differential
>problems (along with an '02 Dakota with 28K on the odometer and a bad unit
>with scored housing) and DC Warranty covered the entire job.
>
>- Bernd



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