>On Sunday, December 31, 1995 at 2:11:16 pm CST,
>MagnumMrk@aol.com wrote:
>>Hey!
>>
>> I just read the last message and was wondering if anyone else had
problems
>>with the radiators.I forgot I replaced mine at 20,000 miles because it
split
>>on top.Just a small leak,but it had to be replaced.The dealer did not
>>warranty it because it had 20,000 miles on it.I'm sure if I would have made
>a
>>stink about it they would have fixed it,but who knows how long that would
>>have taken.
>>
>>
>> Mark
>>
>I was out of warranty too. When mine split (on top), I just parked the
>truck, left the keys in it, called the dealer, and told them to fix it.
They
>towed it, overnighted a new radiator, and fixed it. I think they forged the
>warranty papers to Chrysler. I've never got service like that before, but I
>was pissed off and I think the service manager knew that I was. When they
>tried to order the replacement radiator, they found that the part number no
>longer existed. Chrysler had replaced the part with a new part. This tells
>me that they knew it was a problem part. This is the kind of crap that I
>don't like. If it's a problem, they should fix it. At least they should
>give you a new one for free. I'd rather not get down the road and find a
>problem that they already know about.
>
>Anyone got an e-mail address for Chrysler Customer Service?
>
>
>Tim Bontrager
>e-mail: TBontrager@dpra.com
>voice : (913) 539-3565
>fax : (913) 539-5353
>mail : P.O. Box 727, Manhattan, KS 66505
>ship : 200 Research Dr., Manhattan, KS 66503
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