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From: Chuck & Bev (r49miner@pacbell.net)
Date: Tue Jan 07 1997 - 14:55:12 EST


Scott Philbrook wrote:

      FYI my father forwarded me this note:

      AAA has indicated that NHTSA has begun preliminary evaluation of
      possible safety problems with the following Chrysler vehicles.

      RAM '94 -- airbag inflator failure
      Ram '94/95 -- steering column failure

      Perhaps your RAM newsletter folks would like to know that this is
in
      progress.

      NHTSA Auto Safety Hotline is 800/424-9393.

      Scott Philbrook

      ps. I think if anything kills Chrysler's recent excellent sales
trends
      it will be:

      1.the "gang-bang" sales philosophy still used at most CC dealers,
      2.the seemingly higher than normal problems with paint and body
      integrity (especially) and small things that CC dealers tend to
      dismiss as "normal" and seem to be fixed at import dealers,
      3.the rude, headstrong service desk dicks (typical)
      4.repairs that are [pick one:] done incorrectly requiring another
      appointment, adequately but poorly/sloppily performed, unnecessary
and
      done out of urge for profit or by ignorance, not done in a
reasonable
      timeframe,
      5.problems that they could fix right away (steering column for
one,
      front tire wear for two) but put off until "next model revision".

      of course there are more but then again i try to avoid dealers...
 



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