Seems that Dodge Service pretty much is as follows:
Bring in truck, tell them whats wrong.
They tell you that they can't duplicate the problem
Waste your time
I had some complaints with my 97 Dak CC 4X4. Mostly little stuff.
However, all I get is "we can't duplicate, can you come in and point
it out to us". I work about 45 min from the dealer, plus I HAVE A JOB
and would like to keep it.
-----Original Message-----
From: Peter Davis <davisp@uwplatt.edu>
To: dakota-truck@buffnet.net <dakota-truck@buffnet.net>
Date: Wednesday, November 12, 1997 8:30 AM
Subject: Re: DML: quirks
>
>Ryan LeBlanc wrote:
>
>> My 97 cc 4x2 does the same popping while turning right into a
driveway.
>> It sounds like it is coming from right behind the cab. I've had it
to
>> the dealer about 7 times and each time they said they didn't hear
it and
>> it must be a normal noise. After bringing the service manager with
me
>> in the truck, he heard it and said it was not normal. They kept
the
>> truck for 3 days, supposedly replaced some bed mounts and the
problem
>> was gone... that was about 3 weeks ago. Now the popping is coming
back.
>> I have had my truck for about 6 months now and hate the fact that
it
>> will have been in the shop for the 8th time for this reason. I
love my
>> truck but am very disappointed with the way Dodge is treating me in
the
>> service department. What are your opinions on lemon laws. Does
anyone
>> think I have a case. Thanks for your help,
>>
>> Ryan
>> 97, CC, 5.2L, 5spd, 4x2, SLT+, Black
>
>I will have to have my dealer look into the popping sound that I am
having too. Unfortunately
>I have had similar bad luck with my service department. It took 3
trips to the dealer to fix
>the idle surging problem (new computer) and the dealer is 45 minutes
from my house!!! I had an
>argument in the showroom with the service manager about another
problem too. amazing!
>
>Pete
>
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