Way to go, Russ!
Richard Pyburn in San Antonio
On Thu, 28 May 1998 20:37:26 EDT Dkota4by4@AOL.COM writes:
>O.K...l sent mail last Friday letting everyone know about the paint
>problems.
>Well...here is the update. Monday morning l went to the dealer and
>let the
>"paint expert" look at it. He told me that they would paint the
>"affected
>portions" (which was the hood and drivers door according to him). All
>in all,
>he was about as cordial as a pair of boxers that are too tight. Only
>said
>about a dozen words to me and those were really short. Well, since
>these bad
>spots are popping up all over the truck, l wasn't real pleased about
>this.
>Tuesday morning l called Chrysler and let them know what was going on.
> Well,
>Wed. morning l got a call from the manager from the local dealer
>asking me to
>bring the truck in and let them look at it. I went in this afternoon
>and the
>manager was gone .. but there was "someone else who could help me".
>Out walks
>the same guy from Monday. Well, this time he has a much better
>attitude. We
>started at the hood and worked our way around showing him all the bad
>spots.
>Well after he noticed that the "affected areas" really included the
>hood,
>right front quarter panel, drivers side door, CC, right side of the
>bed,
>tailgate, left side of the bed, left side of CC, passenger side door,
>and all
>the fender flares (which he told me were not factory installed until l
>showed
>him 3 more trucks on his lot that had them on there), he decided that
>it would
>be more cost and time effective to repaint the whole truck.
>So...bottom line
>is...looks like I get a new paint job on my truck Monday.
>
>Moral of the story: "if you persist ... Chrysler will fix the bad
>paint"
>
>Russ
>97 4X4 CC 318 SLT+
>Rhino Python 160 14" FABM Hitch
>
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