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DML,
Just thought I would share info about an IMPROPER brake cable factory =
installation with my new 98 Dak 4x4.
I was hearing a strange clunking/thumping noise in the truck's engine =
compartment directly in front of the steering wheel, and took it in to =
the dealer on three occasions to have it looked at. After testing the =
truck on the front wheel lift, replacing both front rotors, brake pads, =
and wheel bearings, the service guys finally put the truck up on the =
front & rear wheel lift and figured out the noise was coming from the =
emergency brake cable running down the left underside of the truck that =
was rubbing on the inside of the BACK LEFT tire of the truck.
Sure enough, they replaced & rerouted the brake cable (today), inside =
of the rear suspension vs. outside of it (where the factory had =
incorrectly installed it) and the noise was gone - voila.
Can't say I'm happy with the service I got (4 days' in the shop in =
all), or the factory mishap by Dodge, and am thinking about complaining =
to the Dodge customer service folks about it, but wanted to share with =
this list in case anyone else was experiencing the same or might =
experience it.
Does anyone have a good contact & phone number at Dodge customer =
service who might care about something like this? I'd appreciate it. I =
might just let my wife have it at them - that'll teach them :)
Tom
(just coming up on 2025 miles now)
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<META content=3D'"MSHTML 4.72.3110.7"' name=3DGENERATOR>
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<BODY bgColor=3D#fffff0>
<DIV><FONT color=3D#000000 face=3DArial size=3D2>DML,</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2> Just thought I =
would share=20
info about an IMPROPER brake cable factory installation with my new 98 =
Dak=20
4x4.</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2> I was hearing a =
strange=20
clunking/thumping noise in the truck's engine compartment directly in =
front of=20
the steering wheel, and took it in to the dealer on three occasions to =
have it=20
looked at.</FONT><FONT color=3D#000000 face=3DArial size=3D2> =
After testing the=20
truck on the front wheel lift, replacing both front rotors, brake pads, =
and=20
wheel bearings, the service guys finally put the truck up on the front =
&=20
rear wheel lift and figured out the noise was coming from the emergency =
brake=20
cable running down the left underside of the truck that was rubbing on =
the=20
inside of the BACK LEFT tire of the truck.</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2> Sure enough, =
they replaced=20
& rerouted the brake cable (today), inside of the rear suspension =
vs.=20
outside of it (where the factory had incorrectly installed it) and the =
noise was=20
gone - voila.</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2> Can't say I'm =
happy with the=20
service I got (4 days' in the shop in all), or the factory mishap by =
Dodge, and=20
am thinking about complaining to the Dodge customer service folks about =
it, but=20
wanted to share with this list in case anyone else was experiencing the =
same or=20
might experience it.</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2> Does anyone have =
a good=20
contact & phone number at Dodge customer service who might care =
about=20
something like this? I'd appreciate it. I might just let my =
wife=20
have it at them - that'll teach them :)</FONT></DIV>
<DIV> </DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2>Tom</FONT></DIV>
<DIV><FONT color=3D#000000 face=3DArial size=3D2>(just coming up on 2025 =
miles=20
now)</FONT></DIV></BODY></HTML>
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