Rob:
While I can understand your desire to have CC pick up the full costs, I
would tend to agree with CC on this. I don't think they are looking at the
miles but at the age of the truck. If your's is an '89, it's hit it's 10 year
birthday (Happy 10th to your truck, BTW). Any combination of Silver or
Metallic Flake paints are notorious for fading, cracking, chipping, etc. 10
years is a good life-span for paint on a well used truck (200K miles tells me
it's well used). You would really have to baby it (constantly waxed,
detailed, always garaged, etc) to expect more out of the paint. I'm not
certain of how you keep the vehicle overnight, or how often it faces harsh
conditions, but I personally would be happy with a 10 year paint job. My '90
Shadow lasted me 7 years and I was saving up to get it repainted in year 8.
Normal wear and tear would dictate this, and I kept it waxed and detailed. I
think CC is giving you a good deal as well. I wish I was going to be able to
get away with $200 for a repaint job. I was staring $1,200 in the face to
redo the Shadow and that was a deal (but then again I was going to have it
repainted by a Jaguar shop in that gorgeous laquer stuff).
I don't really think it's all too fair to bag on CC in that way. They
could've told you just to get lost since it's way out of it's paint warranty
period.
Shaun H.
---original message---
I missed the first posting of this thread, but here is my experience. I
have an '89 Dak with a Twilight Blue metallic/Silver Start metallic combo.
Within the last year, the blue paint on the roof started to flake off and
the hood paint is showing some spider cracks. After seeing that my friends
'92 White Dak was repainted by Chrysler for the same problem (100% paid), I
decided to call Chrysler. (The truck had nearly 200K miles on it at this
time.)
I called the main 800 number and pleaded my case to the rep. He gave me a
file number and said to take it to my dealer (I told him which one I was
going to). When I got to the dealer, the service manager knew my case
already and said that the zone rep told him that they would cover 50% of the
repaint. He did not even want to see my truck. Because of the age and
miles, this would be their final offer. This kind of ticked me off because
my truck is in excellent shape. Anyone would be hard pressed to guess that
this truck had that many miles. If they would give me 50% without seeing
it, then they should give me more once they do see it (right?). Nope, they
did not want to see it.
<snip>
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