In a message dated 9/26/98 11:34:43 AM Eastern Daylight Time, HEMI@charter.net
writes:
<< First send a letter (just a letter, not even certified) to the head
offices or the owner of the store.
If that doesn't work, send a certified letter, return receipt requested.
If that doesn't work, go and pay about $20 and have a lawyer advise you
and then have him send them a letter on his letterhead.
If they still give you crap, tell them that you will notify the media in
your area at the incompetence of the parts store staff and that you will
make an issue of it in the public . >>
I agree whole heartedly with Jack. This is the problem of the auto store.
They gave you the wrong part while saying it is the correct part if I follow
you correctly. Then when you came back and told them what happened they
agreed with you that they gave you the wrong part! Admission of guilt. Case
closed!
Eric
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