It is printed in the warranty.
Rich
-----Original Message-----
From: SmokinDakota [mailto:smokindakota@Msn.com]
Sent: Tuesday, May 04, 1999 1:01 PM
To: dakota-truck@buffnet.net
Subject: DML: Re: RE: I HATE DEALERS was: Heater core blew
How do I prove that to the stubborn customer service manager?
Steven
-----Original Message-----
From: Wisotzkey, Rich <Rich.Wisotzkey@gsc.gte.com>
To: 'dakota-truck@buffnet.net' <dakota-truck@buffnet.net>
Date: Tuesday, May 04, 1999 6:25 AM
Subject: DML: RE: I HATE DEALERS was: Heater core blew
>Steve,
>If they are keeping the truck, by the warranty, they must supply you with a
>NO CHARGE loaner/rental car.
>Rich - Ashburn, VA
>
>-----Original Message-----
>From: SmokinDakota [mailto:smokindakota@email.msn.com]
>Sent: Monday, May 03, 1999 6:59 PM
>To: Dakota Mailing List
>Subject: DML: I HATE DEALERS was: Heater core blew
>
>
>Bad news,
>
>I got a call from the service advisor. He said it is under warranty, BUT
due
>to my stupidity of adding an aftermarket alarm and and stereo system, its
>going to cost me 2 hours worth of labor to take move the wiring to the
>heater core. Needless to say, I was VERY upset. Especially when they said
>they need the dak until tomorrow night. I have a final term paper due
>tomorrow and no way of getting to school. I asked the service bitch, oops I
>mean manager, what they would do to compensate me/satisfy me. Answer, I'll
>give you the # to Enterprise Rent-a-car and talk to the shop foreman and
see
>if 2 hours is excessive. I am still not satisfied and need suggestions on
>what to do? I will be starting a web page like Jon's idea, but mainly about
>CROWN dodge, a supposed 5 star dealer. So if you got complaints about Crown
>dodge send em to me.
>
>I forgot to mention that right when I got to the dealer, a customer comes
up
>to me and start to tell me how these trucks are worth $h!t. He had a 4
>banger and said he loses control in turns and some other problems. Another
>satisfied customer.
>
>Steven 2me
>http://www.smokindakota.com
>AOL Instant Message = SmknDakTrk
>
>
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