I am actually in New York. The dealer is in West Islip, NY which is in Sufffolk County Long Island. They try, The Service Manager is as pissed as I am about this. I guess it help that he loves my truck.
Joe
99 CC 4x4 5.2 5spd, amethyst, side steps, taillight covers, soon to install Checkmate flush tonneau cover.
>>> <brian.duffey@intelsat.int> 07/08 1:57 PM >>>
Joe,
You're in Annandale, right?
What dealer are you using !!!???
I don't know of ANY in the WDC area that are that customer service oriented!
Thanks,
Duff (Arlington, Va.)
'95 SLT 4x4 CC 318 4spd/OD - 3.55 LSD
MSD 6AL - MSD Blaster Coil - Rancho 5000/9000
MSD 8.5 wires - K&N FIPK - F&B Stage I TBI
> -----Original Message-----
> From: Joseph DaVolio [mailto:DavolJ@olympus.com]
> Sent: Thursday, July 08, 1999 11:26 AM
> To: dakota-truck@buffnet.net
> Subject: Re: DML: DML SERVICE report
>
>
> My dealer is great. They could not find a problem with my
> clutch, but they completely disassembled it and inspected
> every piece. They say the idle is normal for the 318 engine.
> The bed was too close to the cab, so they adjusted it and
> touched up the paint. They finally found the water leak. It
> was a missed weld point at the base of the windshield. They
> fixed it and I don't hear the wind noise anymore. For all my
> problems the dealer gave me a free oil change and painted my
> taillight covers the body color for free. NOT BAD I would
> say. My truck has 4129 miles on it and it is 6 months old.
> You can't tell me this is a dealer problem!! I second the
> comment somebody made, If DC doesn't do something about
> their quality I will buy somewhere else. They sure make
> beautiful vehicles, but what good are they if they fall apart?
>
> Joe
>
> >>> fdedip <fdedip@whale-mail.com> 07/07 4:23 AM >>>
>
> My '98 hasn't had anywhere near those kind of problems. The
> rack-and-pinion did have to be replaced after a year, which I
> thought was wierd.
> I think some people's Dak problems have to do with their
> dealership. Mine doesn't keep me waiting. And if they can't
> fix something right away, they tell me, and give me a date
> when they can.
> Flip
>
>
>
>
>
>
>
>
>
> "Bernd D. Ratsch" wrote:
> > As much as I hate to say this...it sounds like the Quality
> Control at the
> > plant(s) is going down the tubes. What the hell is
> happening to our trucks?!?
> >
> > I haven't had any of these problems on my '97.
> >
> > At 10:58 AM 07/06/1999 -0400, you wrote:
> > >I brought my DAK in for service today.
> > >
> > >1) Water leak is back. They think it is from the door now.
> > >2) Rough idle. It sounds like I have a nasty cam in it. 2nd time.
> > >3) The Cab and Bed are hitting. I have two small dents
> on each side of the
> > >cab where the bed has hit it. I believe a few other DAK
> owners experienced
> > >this. What was the problem?
> > >4) clutch pedal is binding. When I let up on the clutch,
> the pedal takes
> > >its' sweat ass time to come up. On a few occasions it
> caused the shifter to
> > >pop out of gear. This usually happens in fifth gear.
> > >5) Check the reverse safety. When the above happens, the
> shifter usually
> > >goes right into reverse (can you say grind) 65mph and slip into
> > >reverse...ouch!!! There seems to be no protection for reverse.
> > >6)oil change.
> > >7) They are going to touch up some scratches and buff out
> the truck. They
> > >are also going to paint my new (RAM head) tail light
> covers the same color
> > >as my truck, for free.
> > >
> > >Joe
> > >
> >
> >
>
>
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