Actually almost none of the dealers know anything about the R/T issue.
There has been no plan of attack on this issue yet according to DC. I just
got off the phone with them. It seems the 98's are a little different from
the 99's in that the 99's were offered with a towing package. From what the
guy on the phone told me they are offering all owners with the towing
package on the R/T a reimbursement for an upgrade to the existing tow
package. While on the 98's they haven't made a clear cut decision. I
opened up a file with Chrysler and will be getting some word in the next
couple days. If anybody would like to do the same the number is
18009921997. It seems to be a popular problem already because the guy on
the phone new exactly what I was talking about the minute I mentioned the
R/T. I love my R/T and it's one hell of a truck. BUT...I've had so many
problems with dealership service, with the truck itself in the first year I
owned it, and the way Chrylser goes about handleing their company has made
me wanna take a break if I can. Dodge has some great vehicles...with looks
that take the gold, but if they don't do something with their service and
business ethics they're gonna find themselves without any customers. I know
all companies have their problems but I've never had so many problems with
service till now and I'm sick of waiting for everything from them....mopar
SBEC, response to problems, etc..... Just where I stand right now.
-----Original Message-----
From: Sam Parthemer [mailto:rtdkota@yahoo.com]
Sent: Thursday, July 08, 1999 1:53 PM
To: dakota-truck@buffnet.net
Subject: DML: Towing Issue SAGA update #4
Well, after much running around, being jerked around by DC, jerked
around by the dealership with the Durango, I would like to JOIN the
CLASS action against DC.
Where do I sign up?
DC is offering the following: a replacement vehicle with a matchin
MSRP, or buy back the vehicle-- refunding all payments & down payment.
My lease is for more than the MSRP (I got screwed, I know) because of
Lojak, and other options. The durango we had picked out was $28500
dealersticker, but $31500 MSRP... My lease amount is for $26800. I
wanted DC to pickup the difference between 28500 and 26800, and put me
in the Durango. Well, the Durango got sold, and DC said they will only
do MSRP to MSRP, so a $31500 - $25800 = $5700 difference. No go. The
other option to get a 4x4 Club Cab Dakota-- only 1 in southern
california, at Valley Dodge in Van Nuys (I called there-- what a bunch
of winners), but it only has a cassette, no CD. It is a all time 4x4,
not too sure if that's good or bad. Any trucks sold in CA must have CA
emmisions.
So, at this point DC cannot find me a vehicle, is not willing to bend a
little and get me into a vehicle that will make me happy... so I either
keep the truck, and not be able to tow legally (I could go for the
airbags I guess, and pay out of my pocket $200 in the group purchase),
or they will buy it back and foot me about $4500.00. I am so pissed,
that I am tempted to make them buy both vehicles back, turn around buy
a RC sport, and buy a CC sport with the money I get out of it and lower
my payments.
Sam '99 PISSED OFF AT DC
>
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