I, at one time in the past, worked in Compuserve's Customer Support
Center. I'd say 85% of the problems were exactly like that. "You mean I
have to plug it in?!?"
Chad Clifton
'95 DSCC 5sp V6
Ryan LeBlanc wrote:
>
> HAHAHA!!! I work at EarthLink in their tech support. When I was taking
> phone calls, believe me... there are waaaaaay too many people just like that
> who call in for help. Sometimes it takes all the strength you can muster to
> not blow up at them. Funny story.
>
> Ryan LeBlanc
> 99, Durango, 5.9L, 4x4, SLT, Forest Green
> 97, CC, 5.2L, 5 spd, 4x2, SLT+
>
> -----Original Message-----
> From: owner-dakota-truck@buffnet.net
> [mailto:owner-dakota-truck@buffnet.net]On Behalf Of Seth Huffman
> Sent: Wednesday, February 16, 2000 1:14 AM
> To: dakota-truck@buffnet.net
> Subject: DML: RE: nondak but very funny
>
> ROTFLMFAO!!!! Oh man thats great, I needed a good laugh. :)
>
> -----Original Message-----
> From: owner-dakota-truck@buffnet.net
> [mailto:owner-dakota-truck@buffnet.net]On Behalf Of
> fdedip@whale-mail.com
> Sent: Wednesday, February 16, 2000 12:43 AM
> To: dakota-truck@buffnet.net
> Subject: DML: nondak but very funny
>
> Got this story in my email today:
>
> This is a true story from the Word Perfect Helpline
> which was transcribed
> from recording monitoring the customer care
> department.
>
> Needless to say the HelpDesk employee was fired;
> however, he/she is
> currently suing the WordPerfect organization for
> "Termination
> without Cause". Actual dialogue of a former
> WordPerfect Customer Support
> employee
> (now I know why they record these conversations).
>
> "Ridge Hall computer assistance; may I help you?"
>
> "Yes, well, I'm having trouble with WordPerfect."
>
> "What sort of trouble?"
>
> "Well I was just typing along, and all of a sudden
> the words went
> away".
>
> "Went away?"
>
> "They disappeared."
>
> "Hmm. So what does your screen look like now?"
>
> "Nothing."
>
> "Nothing?"
>
> "It's blank; it won't accept anything when I type."
>
> "Are you still in WordPerfect or did you get out?"
>
> "How do I tell?"
>
> "Can you see the C: prompt on the screen?"
>
> "What's a sea-prompt?"
>
> "Never mind. Can you move your cursor around the
> screen?"
>
> "There isn't any cursor: I told you, it won't accept
> anything I
> type".
>
> "Does your monitor have a power indicator?"
>
> "What's a monitor?"
>
> "It's the thing with the screen on it that looks like
> a TV.
>
> Does it have a little light that tells you when it's
> on?"
>
> "I don't know?"
>
> "Well, then look on the back of the monitor and find
> where the
> power
> cord
> goes into it. Can you see that?"
>
> "Yes, I think so".
>
> "Great. Follow the cord to the plug, and tell me if
> it's plugged
> into the wall."
>
> "Yes it is"
>
> "When you were behind the monitor, did you notice
> that there were
> two cables plugged into the back of it, not just
> one?"
>
> "No."
>
> "Well, there are. I need you to look back there again
> and find the
> other cable."
>
> "Okay, here it is"
>
> "Follow it for me, and tell me if it's plugged
> securely into the
> back of your computer".
>
> "I can't reach it."
>
> "Uh huh. Well, can you see if it is?"
>
> "No."
>
> "Even if you maybe put your knee on something and
> lean way over?"
>
> "Oh, it's not because I don't have the right angle -
> it's because
> it's dark."
>
> "Dark?"
>
> "Yes the office light is off, and the only light I
> have is coming
> in from the window."
>
> "Well, turn on the office light then."
>
> "I can't."
>
> "No? Why not?"
>
> "Because there's a power failure."
>
> "A power.... A power failure? Aha, Okay, we've got it
> licked now."
>
> "Do you still have the boxes and manuals and packing
> stuff your
> computer came in?"
>
> "Well, yes I keep them in the closet."
>
> "Good. Go get them, and unplug your system and pack it
> up just like
> it was when you got it. Then take it back to the store
> you bought it
> from."
>
> "Really? Is it that bad?"
>
> "Yes, I'm afraid it is."
>
> "Well, all right then, I suppose. What do I tell
> them?"
>
> "Tell them you're too fucking stupid to own a
> computer."
>
> Flip
>
> http://www.care2.com - Homebase for people who care about the Environment!
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