I think if they have records of a problem, and its still not fixed by 36k
miles, they still have to fix it... (pretty sure tho)
__________________________________________________________
Tim Berry -- Chesapeake, VA
`97 SLT 318 auto CC 2x4 LSD:
Dual's w/Flowmaster, Homemade K&N GEN II, 2 Electric Fans
180 T-stat, MSD 8.5 wires, Traction Bars, F&B Stage 1, Mod'd intake
ASP Pullies (Crank/Alt), Trans Go Shift Kit, BFG 275/60's, MP Puter
BEST 1/4 15.488 @ 86.23 MPH
ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ
----- Original Message -----
From: <Shaun.Hendricks@bergenbrunswig.com>
To: <dakota-truck@buffnet.net>
Sent: Tuesday, April 11, 2000 11:25 Bright
Subject: DML: Daimler-Chrysler Contact(s)
> Hello all:
>
> I'm having some serious issues with the technical quality of Dealership
> Mechanics. Two weeks into owning my Dakota (everything was peachy keen),
I
> was braking into a right hand corner. I heard a massive "bang!" from the
> front end. I stopped, checked it out, everything seemed to be okay. Ever
> since then, I've had a slight clunk when turning, accellerating, or
braking.
> I can feel it in the gas pedal, the brake pedal and the steering wheel. I
> took the truck into Huntington Beach Dodge (see Dave in Fleet if you want
to
> buy a Dodge, but avoid their service department like the plague!) about a
> month after the incident and they just shrugged ("We can't feel it") and
acted
> like I was insane. Admittedly, it wasn't incredibly noticeable back then,
but
> to someone who drove it everyday, I could feel it. I waited about a year
and
> took it into Tuttle-Click Dodge [A Five Star Dealer] in Irvine. They gave
me
> the same song and dance, ("We can't find it": it was more noticeable now)
and
> fixed the other thing I had it in for. A few months later I took it back
in
> for some other problems and mentioned that the clunk was getting worse. I
> gave them all the TSB's on the truck and they replaced the intermediate
> steering shaft. I don't get the 'click' I used to get when turning the
wheel
> through 180 degrees, but I still get the clunk and pop in the steering,
> accellerator, and brake pedal. I waited until I needed to take it in
again,
> their service writer VERIFIED the problem, (this is at 35K mi, last
Friday)
> and they supposedly found a bad front wheel bearing that was causing the
> problem. Well, I took the truck home last night, it still clunks and
thunks
> on accelleration/decelleration. Tomorrow the truck will be out of
warranty by
> mileage (It's a '98 SLT+), I don't want to sit still and take this. I'm
going
> to write a letter to Diamler-Chrysler. I need to know who I can write to
and
> get a response from. Have any of you had success with a DC contact? If
so,
> could you let me know? I want to write this letter to them, carbon copy
the
> zone manager, and the dealership: just so that everyone is on the same
page.
> I can't take any more days off of work to get a seemingly minor problem
fixed.
> Any help would be appreciated...
>
> Shaun H.
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:50:40 EDT