Re: RE: "5 star" dealers (Bob)

From: Bernd D. Ratsch (bernd@texas.net)
Date: Thu May 11 2000 - 15:35:59 EDT


Bob,

If you have (or can get) any information about this clause would be
appreciated.

- Bernd
----- Original Message -----
From: "Bob Mankin" <bob@cadpros.com>
>
> Magnuson-Moss offers consumer protection over the intallation of after
> market components on your vehicle. Basically what it says it that the
> dealer cannot legally refuse warranty work simply because the components
> are there. They must prove that the component in question caused the
> failure for which you are seeking service. Dealers will sometimes try to
> bluff you on this one(mine certainly is), but be firm.
>
> UPDATE: In initial consultations with an attorney, since it appears I'll
> have to go that route, he informs me that he is familiar with
> Magnuson-Moss and he says he has a punitive clause within it!. He still
> has to review the information I've supplied to support my case, but if
> it shows that we have cause, there may be penalities involved for the
> dealer's refusal to honor the law over and above what we would settle on
> for repairs, refund of extended service contract fees, legal fees, etc.
> I did not know that clause existed, but believe me, I was happy to hear.
>
> Bob
>
>



This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:17 EDT