I passed this information on to my dealer - Jack Powell Chrysler since I
will be modify the Dakota and waiting for the word from the service manager.
I may be joining you Bob if otherwise.
-------------------------------------------
Steven St.Laurent
Test Engineer
Test Branch, GSD, MCTSSA
MARCORSYSCOM, USMC
760-725-2506 (DSN 365-2506)
Work:mailto:stlaurents@mctssa.usmc.mil
Home:mailto:saint1958@home.com
-----Original Message-----
From: Bob Mankin [mailto:bob@cadpros.com]
Sent: Thursday, May 11, 2000 12:16 PM
To: dakota-truck@buffnet.net
Subject: Re: DML: RE: "5 star" dealers (Bob)
Todd Abernathy wrote:
>
> "Magnuson-Moss Act" ? Does that have something to do with the Lemon Laws
> ?
Todd,
Magnuson-Moss offers consumer protection over the intallation of after
market components on your vehicle. Basically what it says it that the
dealer cannot legally refuse warranty work simply because the components
are there. They must prove that the component in question caused the
failure for which you are seeking service. Dealers will sometimes try to
bluff you on this one(mine certainly is), but be firm.
UPDATE: In initial consultations with an attorney, since it appears I'll
have to go that route, he informs me that he is familiar with
Magnuson-Moss and he says he has a punitive clause within it!. He still
has to review the information I've supplied to support my case, but if
it shows that we have cause, there may be penalities involved for the
dealer's refusal to honor the law over and above what we would settle on
for repairs, refund of extended service contract fees, legal fees, etc.
I did not know that clause existed, but believe me, I was happy to hear.
Bob
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