Do you have the 3.55 gears? I had mine in, the opened
up the differential and said everything was within
specs. Their solution was "new insulation is being
developed to stop the sound from being heard in the
interior cabin and is not yet available". I've heard
the 3.92's don't have this problem.
I know of one guy who went to arbitration and won on
the rear end whine issue.
--- Ed and Kristi Townsend <townsend@ainet.com> wrote:
> Well, I have a '99 CC 5.2 AUTO and have rear end
> whine between 40 and 50
> MPH. Was considering taking it in to have it
> checked out.
>
> on 5/12/00 2:25 PM, Sandman at sandman@swconnect.net
> wrote:
>
> > hmm.... that's funny that they would have a high
> failure rate there and not
> > here. I live in Texas and of all the years I've
> worked at my dealership
> > I've never seen a truck, car, mini-van, or
> anything else come into the shop
> > with a failed differential. I guess it could have
> something to do with
> > which plants most of the vehicles out there come
> out of.
> >
> > Bob Mankin wrote:
> >
> >> OK Gang,
> >>
> >> I now have it from a reliable source within
> Chrysler that they are
> >> experiencing a high failure rate on differentials
> for some of the late
> >> model Chrysler lines, certainly within the state
> of California. My 98
> >> Dakota is included, though I didn't get into
> exactly what vehicles are
> >> included in the group. Parts are on NATIONAL
> BACKORDER, probably due to
> >> the high demand to cover these failures. This
> might help explain why
> >> they would not work on my vehicle AND did not
> offer to do so even if I
> >> were paying. They can't get the parts to fix it.
> This dealership is
> >> crammed with vehicles and short of space. I can
> see them wanting to
> >> avoid having another vehicle stashed on their lot
> for possibly weeks
> >> while they await parts, in addition to the rental
> car tab they would
> >> have to cover. Speculating now. But it does make
> sense. When I called
> >> this guy and mentioned differential issue, he
> stopped me before I could
> >> even explain the situation and he launched into
> the national back order
> >> deal. The high failure rate is something he is
> seeing personally as a
> >> service manager for a Chrysler dealer here in
> California.
> >>
> >> So, anyone out there experiencing differential
> noises, or issues
> >> related, please get in touch with me offlist. I'd
> like to take your
> >> name, address and phone number down for possible
> recall/class action
> >> proceedings.
> >>
> >> Also, same guy provided me with a very nice list
> of phone numbers for
> >> people in the San Francisco regional office.
> These are numbers that are
> >> not normally given outside of Chrysler because
> these people want to
> >> remain anonymous and unreachable. I'm working
> through the number
> >> sequence now. If anybody has a beef within this
> region and is not
> >> getting relief through the normal channels, I'd
> be happy to forward
> >> these along.
> >>
> >> Sorry, don't recall the guy's name who gave these
> to me. We were
> >> drinking and my memory is not so good anymore ;-)
> >>
> >> Bob
> >
>
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