You are under warranty and you don't get a loaner or rental car?
They send you home in a cab? Wow. I thought my dealer sucked.
The "they all do" line is all too familiar. Its so automatic. Doesn't
matter what you say.
I want to test if they are really processing whats being said sometime:
Me:
"Yeah, the muffler bearing flew off and then my henway gasket started
hissing, to top it off the onboard computer said you were a dumbass."
Service:
"..yeah, they all do that."
Rgds,
Marty
fdedip@whale-mail.com wrote:
> Well, I dropped my baby off a couple hours ago for her last warranty
> visit. (at 35,910 miles- moving on Sunday, so by Monday the warranty
> will be gone) I spoke to a different service advisor than usual, and
> I dunno about this guy.
> I told him it was pinging a bit, and he said "they all do" ...fine, I
> told him it didn't use to, and he said "huh...they all do". I told
> him I just wanted them to look at it. I asked for them to check the
> ball joints, since I know so many people have had trouble with
> theirs, and he said that only the 4x4's have had problems.
> Is it too much to expect that they could just check something if I
> ask?!
> Then he annoyed me, because I asked for a ride home; usually they
> give you a credit slip, and call a cab. This guy told me to pay the
> cab, and bring a receipt to get reimbursed. The cabdriver thought it
> was strange too.
> Flip
>
> http://www.care2.com - Homebase for people who care about the Environment!
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:20 EDT