Wow! I didn't realize the problem was so prevalent. I think the box ( I
still have it) says one million mile warranty on it so they better not
try to pull that crap on me. I don't expect 'em to, though. When I
e-mailed them to request to buy a new "s rod" since my current one was
too short for the F&B TB, they just sent me a new one no charge, no
questions asked. I was pleased 8^)
Thanks for the info.
Richard
On Wed, 12 Jul 2000 13:48:50 -0500 Michael Clark <mike@mikesdakota.com>
writes:
>
> Yeah Richard I did. So did Gene, so ask him about his details on
> this. Heres what I did....
>
> I emailed their technical support and told them I had a 14" open
> element that had shrunk on me. "Custom" filters don't have the
> million mile warrantee. The FIPK kit is considered a custom job.
> Instead it has a 1 year warrantee. I was honest when I emailed
> them,
> I said I knew I was out of warantee (over 1 year old) but I wanted
> to
> know what I could do to keep a new filter from shrinking. To my
> surprise they said that the shrinking was due to the rubber not
> curing
> right or something. They said to call customer service and request
> a
> return auth. number. That's what I did and they sent me a new
> filter
> right away.
>
> Now, what Gene told me about the custom filter b.s. is this. If you
> have problems with your 14" filter just call them up and say you
> have
> a old camaro or something and you bought a 14" replacement k&n
> filter
> for it and it's shrinking. A drop-in replacement 14" filter is not
> considered a custom one and is covered by the million mile warranty.
> They didn't give me any problems but if they give you any you might
> try this approach.
> --Mike www.mikesdakota.com
>
>
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