If they can't get a catalog to you, that doesn't inspire any confidence
that they'll delifer $500 worth of parts. The part that worries the
most is that they say that YOU need to start tracing it. That's their
responsibility, IMO.
I hope you filed a dispute with your credit card company over the charge
so you don't pay for it till you get it.
"Greig, Doug" wrote:
>
> Has anyone ever ordered thier catalog before? I ordered one back in June (
> paid the extra for the 10-14 day delivery) and never recieved it. I called
> once in July, in which they responded by telling me they were going to send
> another one. Well, it's now August and still no catalog. I just got off the
> phone with them. The woman who answered the phone said "sir, we show we
> already sent you two catalogs, are you trying to say you haven't recieved
> either one?" I told her that yes, I don't have either one. Now , she puts me
> on hold and some guy picks up the line and tells me that if I don't get it
> by Friday, I need to start tracing it's location. Not very nice customer
> service if you ask me. Is this what I can expect should I start ordering
> parts from them? Just venting........Thanks
>
> Doug Greig
> Winooski, VT
> 98 CC 4X4 V6 Sport
> Quick D Intake
> Mod'd V8 TB
> Accel Coil/Wires
-- -andyhttp://home.twcny.rr.com/andylevy/ --- andylevy@bigfoot.com ------------------------------------------------------------- "I spilled spot remover on my dog. He's gone now..." --- Steve Wright -------------------------------------------------------------
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