All I have to say is WTF!!! That is totally ridiculous. I can hardly
believe that such a thing could happen but then again I guess anything is
possible. Good luck on the future events. I take it you didn't report it
stolen? Keep us posted, I for one will be anxious to see how this turns out.
Again, Good Luck.
Chapell
-----Original Message-----
From: Woodruff, Jason P [mailto:Jason.Woodruff@West.Boeing.com]
Sent: Monday, September 11, 2000 6:18 PM
To: 'dakota-truck@buffnet.net'
Subject: DML: Barwick Dealer Blows
Hey DMLers,
Sorry for the length but it's a long story worth reading. Barwick
is a 5star dealer in San Juan Capistrano, Ca (Orange County), and this is my
proof of why they blow.
Don't get me wrong, I love my '00 4.7L CC Sport+ black Dakota soon
to have more power and better handling. Also I got a decent price due to
Chryslers current rebate. Now the problem comes from my "trade in". In
working out the details with the salesmen John(good guy) and the finance guy
Gitano (not such a good guy) I told them that I wasn't sure if I really
wanted to trade my '91 Nissan. They were only going to give me $1700 for my
trade, for that price I wanted to give the vehicle challenged members of my
family first shot. So the dealer said no problem, and gave me a
"guaranteed" 15 day buy back on my Nissan. Also I didn't have the title on
me, so the dealer asked me to bring all the trade papers and the title in if
I decided to let them have it. In addition I left the dealer a $1700 check
to give them a warmer feeling about not signing over the Nissan on the spot.
After talking it over with my family, we decided to get my Nissan back two
days after leaving it at the dealer. When I arrived at the dealer with a
friend to drive my old car home they told me the Nissan was locked in a
garage and the guy with the key wasn't in today. I thought this was odd,
but they offered to deliver it to my door when they got the Nissan out, so I
went along with it.
A couple of more days pass and I decide to call the dealer to see
how getting my Nissan out of the garage was going. This is when they told
me that the Nissan was sold and gone. Of course I calmly said "That's
funny, I don't remember signing it over". I was promptly told to call
someone else who didn't work for a couple of more days and was hung up on.
I tried several times to get a hold of this new person, T.C., the sales
manager, but my messages didn't seem to get through. I finally convinced
the receptionist to flag down the sales manger instead of writing a note.
This is when the Sales Manger told me "Tuff Sh%t" the cars been sold and all
I can do is take their $1700. I conversed with the sales manger for 30
minutes telling him that they have no paper work to sell my car, and that I
want either the car back or it's full retail value to replace it ($5400).
The guy offered to do me some favors in the sales department to try and make
me a happy customer, and to get me to sign over the trade they already sold.
I didn't go for this since what service work does a new Dakota need, and it
won't get my car back. Then he decided to threaten me with his "Team of
lawyers" to get the trade paper work from me. I immediately asked to be
forwarded to one of those lawyers so we could get straightened out, but he
didn't want to do that. I then told him I was going to report the car
stolen, because as of now I'm still liable for it. He didn't like this
either, so he sprung in to action a told me he would track the Nissan and
try to get it back. As of this writing the car was 1.) sold to an auction,
2.) bought from the auction by a dealer and then 3.) sold to a privet party,
all without the proper paper work and it's still only been about a week.
Barwick is now going to try to buy the car back from the privet party that
bought it and turn it back over to me.
Has anyone heard of something so ridiculous. Chrysler must be
pretty liberal with their 5 star ratings. I've been told by friends to
report this incident to the Department of Motor Vehicles Investigative Unit
and the Bureau of Consumer Affairs. I don't have numbers or WebPages of
these organizations. Please respond to me if someone has the numbers of
these places or thinks I should report to a different agency.
Thanks for taking the time to read this whole thing. I keep the
list updated on what happens.
Jay
Jayson Woodruff
The Boeing Company
5301 Bolsa Ave. MC H019-F704
Huntington Beach, Ca 92647-2099
714/372-6827
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