Yup...definitely sounds like BS and time for a letter directly to DC about
them. (At least a phone call or two as well.) You can also contact the BBB
and file a complaint as well. I know it may not do a whole lot, but
anything will help to get these idiots to fix it.
They can NOT "VOID" your warranty because of a simple sticker...that's for
sure. Hell, i've got a NOS sticker on my tailgate and they've asked me
several times about it...I told them "I use NOS Octane Booster...so
what?!?". I've even told the Service Manager (at Maggie's Heart of Texas
Dodge) to "go ahead and try to void my warranty without providing some
factual basis behind your decision.". (He's now a good resource for
technical items and parts....hehehe...guess one has to beat their Service
Manager into submission every now and then.)
Unless you slammed the pan on the ground, altered the pinion angle beyond
factory spec, or put some aftermarket parts on the outside of the
transmission (Pan, Shifter, etc.), I don't see what they're complaining
about.
Try a different dealer within a 20 mile radius... if you have one. (And HOW
did you get the 4.7L into the 14's without any engine modifications?) :)
- Bernd
-----Original Message-----
From: owner-dakota-truck@buffnet.net
Subject: DML: DODGE SUCKS Need help
I F*@*ign hate Dodge they suck their dealers suck their customer service
sucks and this will be the last one i own and the shit that what the dm says
is finnal shit sucks why do they have a customer service. They told me that
the DM inspected the truck and said the trans being damage was abuse because
the truck was lowered and I had a 14 sec club sticker in my window so my
warnety was voided. That is bullshit bullshit bullshit. I even asked the
service manager if lowering the truck would effect anything and he said no
now the won't cover it for that reason the truck wasen't lowered when the
problem happened. Customer Service said sorry but if you want to do anything
else about it it would have to go outside DC they had made their final
decesion.
somebody is going to get a truck driving right up their ass.
Chris Lambert
00 CC Sport 4.7 my last dodge
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:56:25 EDT