Sorry to hear about that Tom.
It does really suck, but there is one thing you need to keep in mind. These
guys don't buy dealership licenses to sell cars, they want the parts and
service department. I've got a friend of mine who's wife is an accountant
for a local ferd dealer. She was telling me that the owner pushes the sales
manager to stay just above breaking even so the new car owners feel they got
a good deal and will feel a sense of loyalaty when it comes time to get the
vehicle serviced. Oh and lets not forget all the money they make every time
Ferd has a recall. Can you say Cha Ching!!!!!
My advice is, when you need to get a part call several dealerships if they
are all easy to get to. If that don't work, visit your local pick-a-part.
Later
Kenneth
-----Original Message-----
From: Tom [mailto:Kaboinga@aol.com]
Sent: Thursday, November 16, 2000 5:45 AM
To: dakota-truck-moderator@twisted.twistedbits.net
Subject: DML: Yet another dealer delema
When I was repairing the steering rack and break line damage on my 89
from the wreck, I had to remove the rubber wheel well splash guards. I
didn't save them because they had been torn and damaged some way
previously. Now that the weather is getting cold and snow is starting to
appear (damned weather changes)... I wanted to get those splash guards
back in place. I had been putting off replacing them. I called a dealer
(that I visit usually to drool over trucks I cant afford). After a few
minutes of trying to explain to the guy exactly what part I needed... he
said oh sure - we have those... I asked him how much he said a few
bucks. I went in later and a guy there told me, after looking it up on
the computer, that these parts would cost $74 a PIECE!. Well I walked
out of there without the parts and ticked off. I decided to try another
dealer - I couldn't believe that they would charge that much! Low and
behold - I went to another dealer and paid $30 for one side and $24 for
the other side. I am picking them up later today. I also plan on going
back and bitching to the first dealer about this. I'm in the wrong line
of work! I should be a parts supplier and get loaded rich!
Tom
http://members.aol.com/silvereightynine
1989,V6,Auto,8 footer
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