Hey RIchard, these don't even surprise me anymore! Ford has at least 3 new
recalls a week! LOL
-Ryan
99 DA RC R/T
Oh., they're only recalling it because they care about the customer. LOL
----- Original Message -----
From: Richard A Pyburn <rap777@juno.com>
To: <dakota-truck@BUFFNET.NET>
Sent: Wednesday, November 29, 2000 8:56 AM
Subject: DML: As Bernd says... Have you driven a recall lately?
> http://cnnfn.cnn.com/2000/11/28/recalls/wires/q_ford_wg/index.htm
>
> Fifth recall on Escape SUV
> For Ford, yet another recall on the
> Escape for safety-related problems
> November 28, 2000: 1:57 p.m. ET
>
>
> DETROIT (AP) - For the fifth time in a little over a
> year, Ford Motor Co. told its
> dealers either to prohibit sales or test-drives of its
> new Escape sport utility
> vehicles while they're checked for safety-related
> problems.
>
> The latest notice to dealers was sent Nov. 18,
> affecting 51,022 Escapes and
> about 24,000 Mazda Tributes, which share basic parts
> with the Escape and are
> built in the same plant in Claycomo, Mo. Of those,
> 27,516 Escapes and about
> 12,500 Tributes have already been sold.
>
> Ford spokesman Mike Vaughn
> said
> dealers were told to check
> for damaged
> windshield wiper link ball
> sockets and
> replace them if necessary. If
> the sockets
> were improperly built, the
> wipers could
> stop working. Parts to fix
> the problem "are
> in the pipeline" to dealers,
> Vaughn said.
>
> Previous warnings to dealers on the Escape and Tribute,
> both of which only
> went on the market in August, have included warnings
> about the steering wheel
> coming off, leaky fuel lines, incorrect wheel hubs, and
> a problem with the cruise
> control that could cause the throttle to stick.
>
> Although sales of the Escape began in August, some
> dealers had small
> numbers of the vehicle in their lots since October 1999
> which were used for
> test-drives.
>
> Vaughn said this was the first Escape notice that had
> involved a large number
> of vehicles already sold to consumers. He said the
> windshield wiper problem
> was found through warranty claims, and that Ford
> expects about 6 percent of
> Escapes to be affected.
>
> "It is a brand new vehicle, and sometimes in the launch
> minor product problems
> erupt," he said. "Our goal is to correct them quickly."
>
> One industry expert said Ford doesn't appear to have
> been penalized by
> customers for the recalls so far -- but could be if
> more come soon.
>
> Ford (F: Research, Estimates) has seen its share of
> high-profile recalls this
> year, with the recall of 6.5 million Firestone tires on
> Ford trucks leading the list.
> The company also announced in April that it would pay
> for failing head gaskets
> on about one million 3.8-liter V6 engines built in the
> early to mid-1990s.
>
> Ford executives have said recalls are acceptable to the
> company as a way of
> improving relations with customers, a prime directive
> of Ford CEO Jac Nasser.
>
> "Our philosophy is to constantly monitor the
> performance of our vehicles, and
> when we see an issue we move quickly," Vaughn said.
>
> Jim Hall, an analyst with AutoPacific, said the notices
> cut both ways with
> customers. While the recalls could hurt Ford's image
> with potential buyers,
> they could also improve relations with Escape owners in
> the first 90 days, when
> automakers survey customer satisfaction.
>
> "If you have a problem and its not addressed, you're
> rated poorly," Hall said. "If
> you have a problem and it is addressed, they remember
> it well."
>
> But there are limits, he said. "If they have a couple
> of more over the next couple
> of months, that could be a problem," Hall said.
> ________________________________________________________________
> GET INTERNET ACCESS FROM JUNO!
> Juno offers FREE or PREMIUM Internet access for less!
> Join Juno today! For your FREE software, visit:
> http://dl.www.juno.com/get/tagj.
>
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:57:44 EDT