Love those automated responses, they just feel so personal. That sucks!! Maybe you
could reset it or something? Do you think that could be done? Well, see you at the
track Crit. Later.
AR
Crit Bennett wrote:
> It's so hard to find good help, ya know? This is what I got from
> www.dcanswers.com
>
> -------- I sent them this -------------
> From: crit@engineer.com
> Date: 03/04/01 21:05:01
>
> Form Selected:
> --------------
> Customer Type: Owner
> Category: Maintaining
> Sub Category: Vehicle Questions
> Brief Description:
> ------------------
> Dakota Overhead Computer MPG Discrepancy
> Comments:
> ---------
> Over the course of my ownership of my 2001 Dakota I've noticed that the
> overhead computer MPG is considerably optimistic. I've tracked mileage over
> the last 7500 miles and consistently get 80% to 85% of the mileage indicated.
> I'd be happy to attach a spreadsheet to help if possible. I've been told by my
> dealer that this cannot be adjusted or compensated for. For an additional
> $385, I'd expect the overhead computer to be accurate to some reasonable
> degree. Is there any way to adjust the readout through the DRB III scantool or
> anything else? The problem is very repeatable and never deviates from the 80%
> to 85% window.
>
> -------- They replied with this -------------
>
> Dear Crit:
>
> Thank you for your e-mail concerning the fuel economy of your DaimlerChrysler
> product.
>
> The fuel usage estimates quoted for your vehicle were obtained by the U.S.
> Environmental Protection Agency during their emissions certification testing.
> Each vehicle is tested by professional drivers under precisely controlled
> laboratory conditions.
>
> The mileage figures obtained by the Environmental Protection Agency should be
> considered as estimates to be used only for comparison purposes. The actual
> mileage you can expect depends on the individual driving habits of the person
> using the vehicle, the conditions under which it is driven, and the vehicle's
> mechanical condition.
>
> If, after considering all of the factors involved, you still feel that your
> vehicle is not operating to its full potential, we suggest you arrange for your
> authorized Chrysler Corporation dealer to perform another detailed check of your
> vehicle.
>
> Also, we have noticed that the address provided in your email is different from
> the one we have in our database. It is important to keep this database current,
> so that we can keep you up-to-date on recalls, customer satisfaction
> notifications, and other important information. Please reply to the link below
> and let us know if the address you provided is the one you want us to have in
> our database. If not, please provide us with an address that you would like us
> to use.
>
> NOTE: Please do not use the 'Reply' function of your email. If you have a need
> to respond to this, please visit us at our reply form (link provided below). Our
> system is NOT able to accept any emails at this address.
>
> For any future communications related to this email, please refer to the
> following information:
> REFERENCE NUMBER: 8365990
> TICKET (Tracking) NUMBER: 221904
> REPLY LINK:
> http://www.dcanswers.com/reply/index.html?reply.jsp?
> ticket_id"1904&reference65990&
>
> Robert Clark
> Senior Staff Representative
> DaimlerChrysler Customer Assistance Center
>
> **********************************
>
> ----- End forwarded message -----
>
> -------------------------------------------------
> Sent through Cyberbuzz- A Server for the Students
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This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:59:57 EDT