It's so hard to find good help, ya know? This is what I got from
www.dcanswers.com
-------- I sent them this -------------
From: crit@engineer.com
Date: 03/04/01 21:05:01
Form Selected:
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Customer Type: Owner
Category: Maintaining
Sub Category: Vehicle Questions
Brief Description:
------------------
Dakota Overhead Computer MPG Discrepancy
Comments:
---------
Over the course of my ownership of my 2001 Dakota I've noticed that the
overhead computer MPG is considerably optimistic. I've tracked mileage over
the last 7500 miles and consistently get 80% to 85% of the mileage indicated.
I'd be happy to attach a spreadsheet to help if possible. I've been told by my
dealer that this cannot be adjusted or compensated for. For an additional
$385, I'd expect the overhead computer to be accurate to some reasonable
degree. Is there any way to adjust the readout through the DRB III scantool or
anything else? The problem is very repeatable and never deviates from the 80%
to 85% window.
-------- They replied with this -------------
Dear Crit:
Thank you for your e-mail concerning the fuel economy of your DaimlerChrysler
product.
The fuel usage estimates quoted for your vehicle were obtained by the U.S.
Environmental Protection Agency during their emissions certification testing.
Each vehicle is tested by professional drivers under precisely controlled
laboratory conditions.
The mileage figures obtained by the Environmental Protection Agency should be
considered as estimates to be used only for comparison purposes. The actual
mileage you can expect depends on the individual driving habits of the person
using the vehicle, the conditions under which it is driven, and the vehicle's
mechanical condition.
If, after considering all of the factors involved, you still feel that your
vehicle is not operating to its full potential, we suggest you arrange for your
authorized Chrysler Corporation dealer to perform another detailed check of your
vehicle.
Also, we have noticed that the address provided in your email is different from
the one we have in our database. It is important to keep this database current,
so that we can keep you up-to-date on recalls, customer satisfaction
notifications, and other important information. Please reply to the link below
and let us know if the address you provided is the one you want us to have in
our database. If not, please provide us with an address that you would like us
to use.
NOTE: Please do not use the 'Reply' function of your email. If you have a need
to respond to this, please visit us at our reply form (link provided below). Our
system is NOT able to accept any emails at this address.
For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 8365990
TICKET (Tracking) NUMBER: 221904
REPLY LINK:
http://www.dcanswers.com/reply/index.html?reply.jsp?
ticket_id"1904&reference65990&
Robert Clark
Senior Staff Representative
DaimlerChrysler Customer Assistance Center
**********************************
----- End forwarded message -----
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