I know his name and dealership...he has been there 16 years and is now the
new Service Mgr. The old Service Mgr was right beside him when he said
this (as well as the Sales Mgr and folks from the Service Desk who write
up the repairs)...no one disputed what he said.
On Thu, 24 May 2001 MALDBNSF@aol.com wrote:
> Did you get his name? And what dealer? You should have had him write it down
> and sign it. The Service Mgr. Said that also but when I went back he no
> longer worked there. Backing up verbal warranties is very difficult. Ask for
> any promise of warrant stuff in writing.
>
> Sorry to sound off like this but I'm tired of the BS!!!!!!
>
> Don Mallett
>
> >I had a New Truck Seminar at the dealer last night, Service Mgr said
> >rotors are covered for 24mo/18K miles...he saw me write this down, hope
> >he
> >doesn't regret it!
>
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