Ken,
I guess I'm SOL because the steering column is not covered by the extended
warranty. The steering shaft is not the column unfortunately.
The plus side is that the truck drives great. It doesn't wander on the
highway like it used to and is very precise.
I appreciate the your feedback.
Jim
"Kenneth Eng" <keng@novadigm.com> wrote in message
news:0C37ADE46892D311A0040090278551CA01F4158A@MAIL_SRV...
> Jim
>
> For the PowerTrain Extended Warranty the steering items covered are:
>
> Steering:
> Steering Gear Housing and all Internal Parts
> Power Steering Gear
> Power Steering Pump
> Steering Shaft and Lower Coupling
> Rack and Pinion Assembly
>
> check http://www.chryslerwarranty.com/ for more details.
>
> Ken
>
> -----Original Message-----
> From: Jim Rhoades [mailto:jrhoad01@win.org]
> Sent: Friday, June 08, 2001 10:00 AM
> To: dakota-truck-moderator@bent.twistedbits.net
> Subject: DML: Steering Column Problem
>
>
> DMLers,
>
> I have a 1997 Dakota Sport Club Cab 2WD w/Tilt Steering and 68K on the
> clock. The problem is that the steering wheel would make a cluncking sound
> when parking or heavy turning. I called the dealer and they said there was
a
> TSB on the problem. I read the TSB and it said to retighten the steering
> column etc.
>
> I took the truck into the dealer yesterday and they said the steering
column
> should be replaced because the bearings are worn and it could potentially
> seize. I have an extended 7/75 powertrain plus factory warranty but it
would
> not cover the part. The new steering column cost $605 and the dealer took
> 2016030267125ff so it ended up costing with labor $521 (ouch!!!).
> I'm a little mad at DC that a steering column with defective bearings that
> could be potentially dangerous is not covered under some kind of
> recall/warranty extension.
>
> I have the old column and it's part number is not the same as the
> replacement and the shift rod looks different also. My father has a 2000
> Durango and it has the same shifter so this is the new and improved
design.
> When driving I noticed that the it feels much more tighter even better
than
> when the truck was new. So needless to say DC modified this column for a
> reason.
>
> So my question is has anybody experienced the clunking sound on the 97-98
> Dakota's and did you have the dealer fix it ? If that did fix it what did
> they do ? Do you think DC should cover some of the cost for a potentially
> dangerous problem ?
>
> Thanks,
> Jim
>
>
>
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