Dear Mr. @@@@
Thank you for your message of 06/6/02 regarding the yellow Ford F-150.
We appreciate the time you have taken to write us regarding
availability.
In an effort to assist you, we have checked our records for all
available F-150s. Our records do not indicate a yellow F-150 with a
black hood that is available to purchase.
As part of Ford's on going commitment to customer satisfaction, we have
a wide diversity of F-150s that are available to customer.
>From our high performance Ford F-150 SVT Lightning, to our ultra
luxurious King Ranch edition, there is a F-150 that is available for all
our customers.
Mr. , Ford of Canada makes every effort to maintain a high
standard of quality control in our manufacturing process. We pride
ourselves on becoming the world's leading consumer company for
automotive products and services.
>From time to time, vehicle models are added, deleted or modified.
Decisions to make these changes take into account factors such as market
trends, customer demands, engineering advances, and dealership input.
At the Customer Relationship Center, we are not notified in advance of
changes that our Engineering and Design Team may be making and the
specific reasons that the changes may be made in the future.
We have documented your interest in this vehicle for future
consideration.
Mr. , we appreciate your interest in affecting the direction
and improving the quality of Ford products and services.
At Ford of Canada, we consider the satisfaction of our customers as one
of our most important objectives. If you have any other inquiries or
concerns, please feel free to contact us and we will be happy to address
them.
Thank you for contacting Ford of Canada.
Sincerely,
Suren
Ford Motor Company of Canada Ltd.
Customer Relationship Centre
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 12:04:43 EDT