That's a bummer Ken. It's bad enough when you find a bad business outside
the DML. One always hopes that the integrity of such a tight group of
people would stand up for itself....but I guess there's one in every crowd.
There is absolutely no excuse for hold someone's money for four months under
any circumstance. As a DML'er, I am ashamed.
Ron
00 PB SLT QC 4X2 5.9 46RE 3.92 LSD
For modifications see my DML Profile (URL follows)
http://www.twistedbits.net/WWWProfile/dakota/Kw9pV1EkFeOYY
-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of Ken Allgood
Sent: Monday, September 23, 2002 6:23 PM
To: dakota-truck@dakota-truck.net
Subject: DML: Trouble with getting money back from DML member
Ok, sorry for bringing this onto the DML list, but my patience is completely
gone, and yes, this is very Dakota-related and DML related.
Back in May, I ordered a part for my truck in the neighborhood of just under
$500 from a store, and at least 1 or 2 of the people running the store are
members of the DML (active members I might mention). After waiting for 2
months, and no part, and VERY intermittent contact with this business, I was
told they no longer carry that part, and will send me a refund the next day.
So I bought the part from another Dakota store, and had it in 4 days.
Guess what though, no refund.. I checked all of my records, and could not
locate a refund (about a month after refund was to take place). So I asked
store #1 to check their records about the refund, and if they did send me a
refund, to please tell me where they refunded it to and on what date. I
received an email back the same day saying they would the next day. That
was the last time I had contact with the company, and that was almost a
month ago... I have since sent about 3 or 4 emails to both the business and
personal email addresses with absolutely no response. So here I am, 4
months after this started, and i'm out almost $500. Since it's been 4
months, I cannot dispute the charger on my CC nor paypal. I guess in the
next day or so, I'll call the BBB and report this business to them. Up to
this point, I have enjoyed the parts & service of this business, but this
has definitely left a foul stinch that I have a hard time getting by. Yes,
it's only $500, and it's not enough that I won't be alright, but it is the
principle of the thing. I paid for an item to a business, and I expect
delievery. Failure to delivery, then I expect a refund. That's all I want
is my money back (or the proof that the refund has already been provided,
which I do not see in my records). Does anyone have any suggestions on
what legal recourse I may have? I cannot go to the business because it's on
the other side of the country, though I think I may have some friends down
there that may want to pay a visit :-). And Yes, I can pretty well
guarentee that the referenced members are reading this email and know that I
am referring to them, however, I will refrain from saying any names.... for
now........
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