Ken,
I wish I could afford to say it was only $500. That's a lot of money to me!
I would take them to small claims court if possible. I don't know if there
is anyway to do this long distance though. Maybe get someone to represent
you? It would probably cost as much to fly out and back as the part cost.
Only thing is you would have the satisfaction of them not ripping you off.
That would be worth it alone to me! Good luck,
Rich - Ashburn, VA
-----Original Message-----
From: Ken Allgood [mailto:kenallgood@cox.net]
Sent: Monday, September 23, 2002 9:23 PM
To: dakota-truck@dakota-truck.net
Subject: DML: Trouble with getting money back from DML member
Ok, sorry for bringing this onto the DML list, but my patience is completely
gone, and yes, this is very Dakota-related and DML related.
Back in May, I ordered a part for my truck in the neighborhood of just under
$500 from a store, and at least 1 or 2 of the people running the store are
members of the DML (active members I might mention). After waiting for 2
months, and no part, and VERY intermittent contact with this business, I was
told they no longer carry that part, and will send me a refund the next day.
So I bought the part from another Dakota store, and had it in 4 days.
Guess what though, no refund.. I checked all of my records, and could not
locate a refund (about a month after refund was to take place). So I asked
store #1 to check their records about the refund, and if they did send me a
refund, to please tell me where they refunded it to and on what date. I
received an email back the same day saying they would the next day. That
was the last time I had contact with the company, and that was almost a
month ago... I have since sent about 3 or 4 emails to both the business and
personal email addresses with absolutely no response. So here I am, 4
months after this started, and i'm out almost $500. Since it's been 4
months, I cannot dispute the charger on my CC nor paypal. I guess in the
next day or so, I'll call the BBB and report this business to them. Up to
this point, I have enjoyed the parts & service of this business, but this
has definitely left a foul stinch that I have a hard time getting by. Yes,
it's only $500, and it's not enough that I won't be alright, but it is the
principle of the thing. I paid for an item to a business, and I expect
delievery. Failure to delivery, then I expect a refund. That's all I want
is my money back (or the proof that the refund has already been provided,
which I do not see in my records). Does anyone have any suggestions on
what legal recourse I may have? I cannot go to the business because it's on
the other side of the country, though I think I may have some friends down
there that may want to pay a visit :-). And Yes, I can pretty well
guarentee that the referenced members are reading this email and know that I
am referring to them, however, I will refrain from saying any names.... for
now........
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