Sometimes I think these companies are just after a
buck,and that helping people is #2!! Steve P.
--- Ronald Wong <ron-wong@cox.net> wrote:
>
> Okay, before I start, I haven't vented for a long,
> long time. Some things
> just tend to pi$$ you off more than others...and
> this is OT to boot. Now,
> this thread is just to let you all know how some
> corporations flim-flam you.
> I don't want this thing to go on forever, just read
> it for your edification,
> and the next time you think about doing business
> with them, think twice. I
> have just sent this complaint to the Better Business
> Bureau and
> www.complaints.com . Here is what I wrote:
>
> Symantec sells antivirus software. This includes a
> year's subscription for
> regularly scheduled updates. My old subscription was
> to expire on
> 11/16/2002. During one of the updates, Symantec
> warned me of impending
> expiration and suggested I update the subscription.
> The advertisement
> alluded to the fact that my base product was three
> years old and gave me an
> upgrade price that was "only $5 more" than the
> subscription to the old
> product. Only after purchasing and downloading the
> new product did Symantec
> send an online message indicating the new expiration
> date of 9/25/2003. This
> basically meant that I would lose two months of
> service because I purchased
> the new product. I sent in a complaint only to be
> told that new products
> have nothing to do with old products. The new
> product's date of service
> starts upon installation and the subscription
> expires one year from that
> date. Had they told me that before the purchase I
> never would have bought it
> or I would have, at the very least, waited until the
> expiration date. The
> old one worked fine for the past three years and was
> updated regularly. Not
> only that, but the installer software for the new
> product automatically
> erased the old product. I don't know what you folks
> think but I think it's a
> flim-flam. They call it a new product. I call it the
> same old product with a
> new year on it. My old product was called Norton
> AntiVirus 2000 and the new
> one is called Norton AntiVirus 2003. One doesn't do
> any more than the other.
>
> You would think that any corporation would be honest
> enough to warn their
> customers rather than try to take advantage of them.
> After this one runs
> out or a resolution has been reached I believe I'm
> heading to McAfee. I'm
> not putting up with this again.
>
> Ron
> 00 PB SLT QC 4X2 5.9 46RE 3.92 LSD
> For modifications see my DML Profile (URL follows)
>
http://www.twistedbits.net/WWWProfile/dakota/Kw9pV1EkFeOYY
>
>
=====
2001 Dodge Dakota 4X4 Sport RC,Flame Red/4.7L V8/45RFE auto/3.92 limited-slip/16" aluminum wheels/Infinity CD-cassette system.
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