RE: RE: NoVa Dealer service recommendation

From: Nelson Colwell (nelson@neltec.com)
Date: Mon Oct 07 2002 - 12:40:32 EDT


Wow.. i guess I am lucky then. Its pretty messed up that just because you
have stickers on it, they assume you broke it at the track. I have an MIR
Midnight madness sticker on my back window and they didn't give me any
crap... however nothing in the drive train had been broken.

Nelson

-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of CHRIS
LAMBERT
Sent: Monday, October 07, 2002 11:42 AM
To: dakota-truck@dakota-truck.net
Subject: Re: DML: RE: NoVa Dealer service recommendation

You are a lucky one. I had nothing but troublw from the guys their.
They tried to rap me over my trans and would not cover it because they
said I raced my truck because I had Racing stickers and DML Sticker in
the back window. Then they said my clutch was bad and even though the
dealer That worked on it before them had call them to tell them it
needed replaced and should be covered caused I moved befor ethey could
insstall a new one. They blacked flaged me and made me pay 900.00 to
get it fixed. Te told me if I didn't pay for it they would not give my
truck back unless I oaid them to put the clutch and trans back in. So I
told them to put all the parts in the bed and I would come get it. Took
it to Koons and they fixed it no problem and covered all of it. Said
the they get alot of people from Fair Oaks saying the same thing I did.
They will find anything to get out of fixing you truck and covering it.
I for one will never set foot on their lot again.

Chris Lambert

----- Original Message -----
From: Nelson Colwell <nelson@neltec.com>
Date: Monday, October 7, 2002 8:41 am
Subject: DML: RE: NoVa Dealer service recommendation

>
> I have a lot of mods done on my truck and I went in to Fair Oaks
> Dodge last
> week in fairfax for a failed power steering pump. They fixed it under
> warranty without one complaint. Afterwards, I spent about 30
> minutes talking
> to the techs who worked there about my truck. They loved it and
> wanted to
> know what I had done to it. They are definately a good group of guys.
>
> Nelson C. - Fairfax, VA
> 2000 Black CC R/T
> Mod List: http://www.rtdakota.com/mods.html
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of
> Parker, Jon
> (GRCI)
> Sent: Monday, October 07, 2002 7:55 AM
> To: 'dakota-truck@dakota-truck.net'
> Subject: DML: NoVa Dealer service recommendation
>
>
>
> Anyone have a dealer they would recommend for service in the Northern
> Virginia area? I'm tired of my service advisor always "fishing" for
> additional charges like telling me I need a new air filter because
> mine is
> dirty - when I put new one in only 5K ago.
>
> Jon - Annadale, VA
>
>



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