That blows. Maybe you can talk the dealer into doing the swap for you based
upon your previously having seen them in the lot that way.
TonyC
-----Original Message-----
From: Droo <03dakotaCC4.7_4x4@comcast.net>
To: dml <dakota-truck@dakota-truck.net>
Date: Monday, April 28, 2003 5:29 PM
Subject: DML: My armrest dilema.
In short, my armrest didn't come with the storager compartment when it
really should have. No indication that it was even available without it.
So I spoke to the saleman at Dodge and he said he was going to call his
rep about it and find out. So at the same time I decide to concact Dodge
directly via email. Hoping to get two answers. Well when he calls up
they said that I emnailed them and they would respond to that email. So
I am going to cut and paste their response. The first portion is their
reponse with my email in quotation. It'll prolly come out real messy.
But get a load of what they say to me.
-----------------------------------
Dear Andrew:
Thank you for your email regarding your 2003 Dakota. We are very sorry
to learn of your dissatisfaction.
The storage compartment within the armrest was deleted from the Dakota
during the model year. The decision to delete this feature was made by
our design department.
Thank you for your understanding. We hope that this will not have a
negative impact on your overall vehicle experience.
NOTE: Please do not use the 'Reply' function of your email system. If
you have a need to respond to this message, please visit us at our reply
form (link provided below). Our system is NOT able to accept any emails
at this address.
For any future communications related to this email, please refer to the
following information:
Sincerely,
Andrew Miller
Senior Staff Representative
DaimlerChrysler Customer Assistance Center
Original Message Follows:
------------------------
Form Selected:
--------------
Category: US Customer Service
Brief Description:
------------------
Dakota: Split Bench armrest issue.
Comments:
---------
I have the split bench front seating option. All the models I looked at
at
the dealerships showed the center armrest with storage capability. When
my
truck arrived from the factory it had a regular armrest. I am interested
in
knowing why this is. No where on Dodge's website or in the brochures did
it
mention this being an option. I was under the full understanding that my
truck would come equiped with the storage in the center armrest when I
ordered it. It was the reason I went with the split bench over the
center
console
--------------------------------------
-- -Droo Email: 03dakotaCC4.7_4x4@comcast.net"Remember: No one has the right to touch you in your bathing suit area." -Jack
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