I'd go back to them; and tell them that it will very much affect you
"overall vehicle experience" Tell them all you want is what you were shown,
and what you ordered. When they start saying there's nothing they can do
now,.. Tell them you'll accept buckets & console as an acceptable
substitute and it won't have to go any further than that.
Aaron Wyse in AL
94 RC WS 2.5L 5spd
86 Shelby Charger Turbo
----- Original Message -----
From: "Droo" <03dakotaCC4.7_4x4@comcast.net>
To: "dml" <dakota-truck@dakota-truck.net>
Sent: Monday, April 28, 2003 4:21 PM
Subject: DML: My armrest dilema.
>
>
> In short, my armrest didn't come with the storager compartment when it
> really should have. No indication that it was even available without it.
> So I spoke to the saleman at Dodge and he said he was going to call his
> rep about it and find out. So at the same time I decide to concact Dodge
> directly via email. Hoping to get two answers. Well when he calls up
> they said that I emnailed them and they would respond to that email. So
> I am going to cut and paste their response. The first portion is their
> reponse with my email in quotation. It'll prolly come out real messy.
> But get a load of what they say to me.
>
> -----------------------------------
>
> Dear Andrew:
>
> Thank you for your email regarding your 2003 Dakota. We are very sorry
> to learn of your dissatisfaction.
>
> The storage compartment within the armrest was deleted from the Dakota
> during the model year. The decision to delete this feature was made by
> our design department.
>
> Thank you for your understanding. We hope that this will not have a
> negative impact on your overall vehicle experience.
>
> NOTE: Please do not use the 'Reply' function of your email system. If
> you have a need to respond to this message, please visit us at our reply
> form (link provided below). Our system is NOT able to accept any emails
> at this address.
>
> For any future communications related to this email, please refer to the
> following information:
>
>
> Sincerely,
>
> Andrew Miller
> Senior Staff Representative
> DaimlerChrysler Customer Assistance Center
>
>
> Original Message Follows:
> ------------------------
> Form Selected:
> --------------
> Category: US Customer Service
> Brief Description:
> ------------------
> Dakota: Split Bench armrest issue.
> Comments:
> ---------
> I have the split bench front seating option. All the models I looked at
> at
> the dealerships showed the center armrest with storage capability. When
> my
> truck arrived from the factory it had a regular armrest. I am interested
> in
> knowing why this is. No where on Dodge's website or in the brochures did
> it
> mention this being an option. I was under the full understanding that my
> truck would come equiped with the storage in the center armrest when I
> ordered it. It was the reason I went with the split bench over the
> center
> console
> --------------------------------------
>
> --
> -Droo
> Email: 03dakotaCC4.7_4x4@comcast.net
>
> "Remember: No one has the right to touch you in your bathing suit
area." -Jack
>
>
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