OK, first off I had them repaint some spots on the cab/door that were
discoloring. However, turns out just weeks later it was back and even worse!
Now it's three times as bad as it originally was and after consulting the
fellows on the Delphi R/T board it looks like the problem is that these guys
didn't preep the surface and may have just thrown the paint on bare metal with
no primer! You can see pics here:
http://forums.delphiforums.com/n/mb/message.asp?webtag=dakotart&msg=14534.1.
Well, I emailed them the day before yesterday and they won't call or email me.
In addition to this problem, after my dad rearended me I paid them extra to
repaint the bed/tailgate because the tonneau had scratched it and SPECIFICALLY
told them seirously 15 times to put down protective tape on the bd/tailgate to
prevent rescratching. The didn't cand claimed they, a body shop, couldn't find
anywhere to buy it. Ugh. Months later I started bugging them again and they
magically found the tape. They repainted the bed and tailgate, but didn't put
the tape down! When I got there it was already scratched again! I asked them to
fix that and put the tape down. They refused and gave me a roll of the tape and
told me I'd have to to do it myself! AND IT HAD ALREADY RESCRATCHED! I has
words with the body shop and dealership owner and they basically said it's not
their problem. I think it is SINCE I PAID THEM TO PUT THE DAMN TAPE DOWN A YEAR
BEFORE!!!!!!
I need someone who works at a dealership or somewhere in Chrysler Corp. to give
them a little call as they're just BSing me away. Their number is:
(606) 437-1300 <-- Dealership Main #
(606- 437-1300 <-- DIRECT LINE TO THE BODY SHOP.
Just FYI, they also BSed me and made me buy some parts to replace a valve body
there people installed wrong in routine tranny service. :/
THIS IS A 5 STAR DEALERSHIP, SO PULLING ON THAT THREAD SOME MIGHT HELP A
LITTLE!
I hope someone can help me out.
PLEASE FEEL FREE TO CROSSPOST THIS TO ANY MOPAR BOARD/MAILING LIST YOU ARE IN
AND ANY MEMBERS WHO CAN HELP THEIR IT WOULD BE APPRECIATED!
Thanks Guys,
-Ryan Stewart
dapurplert@dakota-durango.com
This archive was generated by hypermail 2b29 : Fri Feb 06 2004 - 11:46:36 EST