I've run into this at the dealership quite a few times now. The aftermarket
warranty companies are very strict on the requirements for warranty
work...especially when it comes down to lifted/lowered or vehicles with
oversized (even larger than factory offered) tires/rims. Mopar isn't that
picky most of the time (there are exceptions though).
Don't know which company is doing this...but they're bitchin' about .5"
difference. That's NOT anything that is going to cause the balljoints to
fail.
Best bet is to have the service manager (if he/she is cool with it) talk
with the insurance company inspector and prove to them that the tire/rim
combination Is either something that was offered for that vehicle and/or
prove to them that there is a known issue with the balljoints (which isn't
hard to do).
- Bernd
-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of John Neff
Sent: Saturday, December 06, 2003 7:49 AM
To: Dakota Mailing List
Subject: DML: Re: Lower control arm replacement (kinda long)
This should be pretty cut and dry. The truck has aftermarket rims and tires
which are larger than originally equipped on THIS vehicle, but the factory
offered even larger right? Demand arbitration and take this evidence to the
meeting. You are in the right and all you need is a sales brochure to prove
it.
John
http://jndneff.home.texas.net/dakota/dakota.html
> This question actually pertains to my father's 99 Durango 4x2. But,
> since the front suspensions are identical, here it goes: My father had
> the lower control arm assemblies (arm, ball joint, bushings) replaced
> last week by the dealer because they were squeaking. His aftermarket
> warranty company (not Chrysler) is refusing to reimburse him for it
> because of the aftermarket rims and tires. The warranty adjuster said
> that because they are wider than the factory rims (they are 15x7 w/
> 255-70-15 tires), the lower arms wore prematurely. Now, we know this
> is a crock of sh*t, because the Durango and Dakotas are available from
> the factory with wider wheels & tires than my Dad has installed. What
> I am wondering is if anybody has had their arms replaced while still
> utilizing the factory wheels & tires? Or, has anybody come across a
> TSB? I checked alldata.com and allpar.com and found nothing. Thanks
> for any and all help.
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