Re: Lower control arm replacement (kinda long)

From: John Neff (jndneff@texas.net)
Date: Sat Dec 06 2003 - 08:48:51 EST


This should be pretty cut and dry. The truck has aftermarket rims and tires
which are larger than originally equipped on THIS vehicle, but the factory
offered even larger right? Demand arbitration and take this evidence to the
meeting. You are in the right and all you need is a sales brochure to prove
it.

John
http://jndneff.home.texas.net/dakota/dakota.html

> This question actually pertains to my father's 99 Durango 4x2. But,
> since the front suspensions are identical, here it goes: My father had
> the lower control arm assemblies (arm, ball joint, bushings) replaced
> last week by the dealer because they were squeaking. His aftermarket
> warranty company (not Chrysler) is refusing to reimburse him for it
> because of the aftermarket rims and tires. The warranty adjuster said
> that because they are wider than the factory rims (they are 15x7 w/
> 255-70-15 tires), the lower arms wore prematurely. Now, we know this is
> a crock of sh*t, because the Durango and Dakotas are available from the
> factory with wider wheels & tires than my Dad has installed. What I am
> wondering is if anybody has had their arms replaced while still
> utilizing the factory wheels & tires? Or, has anybody come across a TSB?
> I checked alldata.com and allpar.com and found nothing. Thanks for any
> and all help.



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