Pindell, Timothy wrote:
> Hey fellas:
> I have a more general question. Upon whom does the burden of proof lie
> when making a claim against the warranty? Does the user have to prove that
> there was a fault in the hardware, or does the dealer have to prove that the
> user did something wrong?
On a true *warranty* the burden is on the dealer.
On a *service contract* which most "extended warranties" are, you have
to actually read the contract. As this is really a insurance policy
rather than a warranty, it does not fall under the same regulations as a
warranty.
This archive was generated by hypermail 2b29 : Sun Feb 01 2004 - 16:29:49 EST