NO, this was the southwest Rep--- I sat at dealership #1 for nearly 5 weeks, then they said no-- won't touch it-- had it towed to dealership #2-- and 4 weeks later, same thing.. THEN I got ahold of the local rep-- and he was a complete a-HOLE to me-- HE was the one who black flagged it.
>
> From: "Bernd D. Ratsch" <fasstdak@hotmail.com>
> Date: 2004/01/08 Thu PM 02:35:53 EST
> To: <dakota-truck@dakota-truck.net>
> Subject: RE: RE: DML: Warranty Trouble with Supercharger and other mods?
>
>
> Going by your scenario, sounds like the dealership doesn't want to do the
> warranty time on the job - they loose money on it. The service manager has
> the capability of extending the basic warranty to cover everything...they're
> just looking for an excuse to not do it. (Hate hearing dealerships doing
> that.)
>
> - Bernd
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of srp@cox.net
> Sent: Thursday, January 08, 2004 1:27 PM
> To: dakota-truck@dakota-truck.net
> Subject: Re: RE: DML: Warranty Trouble with Supercharger and other mods?
>
>
>
> Well, being that I had the tranny rebuilt under the 3/36 warranty of the
> reman'd mopar converter that died initially-last week of Sept- and I get a
> 12/12 on a rebuild from DC--- and a 3/36 on the NEW reman'd converter that
> died -- all told 1850 miles, and 3.5 weeks after it was rebuilt week before
> Halloween--- where does that fall??? Extended contract? It's just pure BS
> "we don't wanna fix a problem that we created" from DC.
>
> Sam
>
> >
> > From: "Bob Mankin" <bob@coralfarms.com>
> > Date: 2004/01/08 Thu PM 01:41:06 EST
> > To: <dakota-truck@dakota-truck.net>
> > Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
> >
> >
> > Bernd, I could give you the number for the FTC. BFD! Don't know all
> > the particulars of your case, but if you're thinking Magnusson-Moss is
> > going to cover your butt in an extended warranty case, best read the
> > FTC's own words on the subject. Sam's issue is not under the original
> > 3/36 WARRANTY.
> >
> > http://www.ftc.gov/bcp/conline/pubs/autos/autoserv.pdf
> >
> > It's only a couple of paragraphs in where they tell you themselves
> > that extended service contracts are not considered warranties
> > according to Federal law. Magnusson-Moss applies to warranties.
> >
> > You're representing this like the FTC is going to drop what they are
> > doing and get on the horn to help this guy. I think you're kidding
> > yourself.
> >
> > Bob
> >
> > > -----Original Message-----
> > > From: owner-dakota-truck@bent.twistedbits.net
> > > [mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of Bernd
> > > D. Ratsch
> > > Sent: Thursday, January 08, 2004 9:30 AM
> > > To: dakota-truck@dakota-truck.net
> > > Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
> > >
> > >
> > >
> > > Sema gave us the FTC number (and a case number) and we called them.
> > > Took all but 4 days for everything to get resolved.
> > >
> > > - Bernd
> > >
> > > -----Original Message-----
> > > From: owner-dakota-truck@bent.twistedbits.net
> > > [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Bob
> > > Mankin
> > > Sent: Thursday, January 08, 2004 10:02 AM
> > > To: dakota-truck@dakota-truck.net
> > > Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
> > >
> > >
> > >
> > > The FTC is not an enforcement arm, plus the fact they are woefully
> > > understaffed. The FTC logs complaints and if it finds a pile of
> > > complaints with a particular organization it *MAY* take some action
> > > at some undetermined later date once it receives some undetermined
> > > number of complaints. You might be able to get a form letter
> > > response, but that's about it. IOW, don't hang your hat on it.
> > >
> > > SEMA might help you if this were a regular warranty issue. I don't
> > > think that applies in Sam's case.
> > >
> > > Sam, you're gonna have to round up the facts, research the laws,
> > > then file pro se. Attorney would cost you far more than the tranny
> > > job would and if you're not airtight, you're on the hook for his
> > > fees as well as attorney fees on the other side. Small claims is
> > > about your best hope. Letter writing or playing poker over the phone
> > > won't get you anywhere on that one.
> > >
> > > Bob
> > >
> > >
> > > > -----Original Message-----
> > > > From: owner-dakota-truck@bent.twistedbits.net
> > > > [mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of Bernd
> > > > D. Ratsch
> > > > Sent: Thursday, January 08, 2004 3:51 AM
> > > > To: dakota-truck@dakota-truck.net
> > > > Subject: RE: DML: Warranty Trouble with Supercharger and other
> > > > mods?
> > > >
> > > >
> > > >
> > > >
> > > > http://www.sema.org/warranty (Open a case, contact the FTC as
> > > > well, and watch what happens). We did this with a '99 R/T
> > > > (Supercharged, HEAVILY modified as well) and a driveline
> > > > vibration. Was "Black Flagged" (as it's properly called) and
> > > > after the complaint...had all of the warranty items taken care of
> > > > and then some.
> > > >
> > > > Hey...scan those sheets, I'd like to take a look at them.
> > > >
> > > > - Bernd
> > > >
> > > > -----Original Message-----
> > > > From: owner-dakota-truck@bent.twistedbits.net
> > > > [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Sam
> > > > Sent: Thursday, January 08, 2004 2:12 AM
> > > > To: dakota-truck@dakota-truck.net
> > > > Subject: RE: DML: Warranty Trouble with Supercharger and other
> > > > mods?
> > > >
> > > >
> > > >
> > > > Yeah I got blackballed by the area rep 2 weeks ago. Complete BS--
> > > > the tranny rebuild was a complete FUBAR by the dealership 1850
> > > > miles later it comes apart--, and all that the area rep can
> > > > comment on (after I told him specifically I had an M1, a mopar
> > > > PERFORMANCE part sold by their dealerships, and Mopar Headers)---
> > > > "UH-- your truck is heavily modified, it does not have mopar
> > > > headers (BS, they are ceramic coated), your truck doesn't have a
> > > > mopar intake manifold (HELLO, it's not a factory manifold, but
> > > > It's definitely mopar-- has the LOGO Pentagram right there), uh--
> > > > you don't have stock valve covers (I do, they are
> > > > powdercoated)-- UH-- your truck has different seats (YEAH, sure
> > > > does, WTF does that have to do with a transmission that had a
> > > > defective reman'd mopar converter installed + a tranny that was 2
> > > > quarts over filled + the tech left the magnet out of the pan!)---
> > > > and you have some sort of exhaust system on
> > > > this truck--- I am denying any warranty claims, and also flagging
> > > > your truck
> > > > to prevent further services by any DC dealership-- they will not
> service
> > > > your vehicle. If you have any questions, call me. Have a Happy
> > > > New Year!"
> > > >
> > > > I've got a few printout sheets to let yawl know-- mopar is
> > > > averaging 490 46RE front clutch kits a week nation wide, 489 46RE
> > > > torque converters nationa wide, and nearly 300 complete
> > > > seal/rebuild kits
> > > > nationwide-- PER WEEK!
> > > >
> > > > ALSO-- local dealership-- a guy recently came in with a 2002 3.9L
> > > > dakota for a 3k oil change. During the oil change he noticed a
> > > > Mopar Cold Air Intake kit in the parts department-- he asked a few
> > > > questions, and $300+
> > > > dollars later, the mechanics threw it on. Then about 2-3 months
> later
> > > > he came back with a condensor that blew, and dumped all the
> > > > R134... dropped off the truck (it had only ~12k miles on it)-- and
> > > > that afternoon was told it would cost him $9xx.00 dollars for the
> > > > repair... WTF? I have a 7/70 powertrain warranty --- Well, turns
> > > > out DC had a inspector going around, and the day he had his cold
> > > > air kit installed, 3 months back, they
> > > checked his
> > > > vehicle during the oil change, and noticed the intake-- took
> > > down the vin
> > > > number and off he went... and the
> > > > inspector VOIDED his warranty, without warning or notice. That said,
> > > > the gentleman with the 3.9L 2002 is now suing DC, and the
> > > > dealership, and is mad as hell.
> > > >
> > > > Wonder how this new Mopar SPEED crap is going to pan out-- let's
> > > > see-- we sell the parts that will void your warranty, and we'll
> > > > have a new catalog for it too.
> > > >
> > > >
> > >
> >
> >
>
>
This archive was generated by hypermail 2b29 : Sun Feb 01 2004 - 16:29:49 EST