RE: Liberty Service Saga...

From: Rick Barnes (barnesrv@comcast.net)
Date: Mon Dec 13 2004 - 15:17:17 EST


Oh he responded well alright...I would have sued them in a heartbeat.

Rascal

-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of B1LLYW@aol.com
Sent: Monday, December 13, 2004 2:19 PM
To: aol@dakota-truck.net
Subject: Re: DML: Liberty Service Saga...

In a message dated 12/13/2004 1:54:25 PM Eastern Standard Time,
barnesrv@comcast.net writes:

> He told me that my total service would be refunded....I asked him how many
> Libertys had they serviced and done the same thing???? He told me that he
> intended to find out and could not have been more apologetic. He took me
to
> the business office and they wrote me a check for $607.
>
> I wonder if anyone that has been charged like this will be refunded?
Wanna
> bet NONE?
>

At least they responded well when called to the carpet. Sometimes that's
the
measure of good service.

Bill



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