Re: Liberty Service Saga...

From: Terrible Tom (SilverEightynine@aol.com)
Date: Mon Dec 13 2004 - 18:15:58 EST


Rick Barnes wrote:
>
> Just wanted to fill everyone in on my visit to question the 30k mile
> service on our Jeep Liberty Renegade.
>

> He told me that my total service would be refunded....I asked him how many
> Libertys had they serviced and done the same thing???? He told me that he
> intended to find out and could not have been more apologetic. He took me to
> the business office and they wrote me a check for $607.
>

Hiya Rick - thats some pretty good news to hear - but thats not typical
of stealerships - you got lucky. Every single time I have dealt with a
dealership (outside of simply buying some parts)... be it buying a
truck, looking at buying trucks, or on the rare occasions I have taken
my trucks in for service... I have always come away dissatisfied and
never have been able to get any justice. I do all my own repairs now -
after being screwed over countless times, I just don't trust anyone anymore.

Glad you got your money back - honestly I am surprised you got a full
refund - I would have expected them to refund only the portion you were
overcharged. SM was prolly freaking out at the possibility of a black
mark on his record - that he would have prolly given you more had you
pushed for it.

-- 
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Attention Infidels: I am your official DBDoMPfIWUMOT!
Terrible Tom -- AIM & Yahoo Name: SilverEightynine
http://members.aol.com/silvereightynine/



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