""Rick Barnes"" <barnesrv@comcast.net> wrote in message
>
> I had the same experience on my Liberty. When it was time for its first
oil
> change, I had my K&N oil filter waiting to go on but it was an absolute
act
> of God to get the factory oil filter off. I really destroyed it doing so.
> A friend of mine had a Suburban and Jiffy Lube stripped out his drain plug
> so that it was slowly leaking oil. Luckily he caught it when he saw a
large
> puddle under the truck after leaving it parked for a while. They wound up
> replacing his oil pan. Its just amazing how they not only screw it up,
but
> go ahead and send the customer on his way with eminent disaster to occur.
>
> Rascal
IIRC, it wasn't *too* bad getting the factory installed filter off of my
truck, I did have to use a filter wrench though from what I can remember.
The easiest way is to just send the customer on their way though, why tell
the customer and then have their vehicle in the shop for god knows how long
until it can be towed when they can just send them on their way and deal
with the failure at another time. They don't have any parts whatsoever in
the shop there, so if there's any sort of issue they're ill-equipped to deal
with it. I've got a friend who ended up having his motor replaced by one of
these quick lube places because they just plain forgot to fill it back up
with oil. Not only did they have to replace the motor, but a turbo and
about $7k worth of other assorted performance parts. He took it in hoping
to save some time and not have to lay on his back in the snow but it cost
him about 2 weeks of downtime and a new motor instead.
-- - Josh Lowered 2000 Dakota CC 3.9L I put on my robe and wizard hat.... www.omg-stfu.com
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