Pearson Honda ( formerly Richmond Honda ) in Richmond VA.
They also own Pearson Dodge and several other dealerships in the area.
----- Original Message -----
From: "Rick Barnes" <rascal@scrtc.com>
To: <dakota-truck@dakota-truck.net>
Sent: Thursday, August 24, 2006 9:20 PM
Subject: DML: RE: Update on the P0601 Code...Imagine that..
>
> You might want to copy this email you are sending us to them as well.
> Also,
> share the name of the dealership.
>
> Thanks,
> Rascal
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of ctandc
> Sent: Thursday, August 24, 2006 7:57 PM
> To: dakota-truck@dakota-truck.net
> Subject: DML: Update on the P0601 Code...Imagine that..
>
>
> So I finally got around to calling the dealership where I bought my
> Dakota. Keep in mind, it's a 2001 ( 37k miles ) and I ended up knowing the
> Business Manager and he threw in a bumper to bumper 12k / 12 month
> warranty.
>
> And of course he's out for the week.....the salesman wasn't either. So I
> ended up talking to one of the other Managers. He actually remembered me.
> So
>
> I tell him what's up with the truck, he says he'll call me back.
>
> Surprise, surprise..about 20 minutes later I get a call back..this was
> Wednesday afternoon, and I was at work. It's the Service Manager. I
> explain
> what's wrong etc...she tells me no problem, they also have a Dodge
> dealership...asks me when I can get it in. I take it in this morning. I
> wasn't in there 20 minutes. They took the truck, already had an
> appointment
> set up down the road at their Dodge dealership. She even set up a rental
> for me...at NO charge. So the rental car guy picks me up...and asks me
> what
> kind of vehicle I want...he says that the Dealership was paying for
> everything, and I could pick what I wanted. Well I need a truck...right
> out
> front is a 06 Silverado ext cab 4x4. Within 10 minutes I'm on the way
> home.
>
> Fast forward this afternoon...the Service Manager calls me back. Tells
> me that they want to replace the PCM...they tried a reflash but they
> weren't
>
> satisfied. Also told me he was making sure all the TSB's and recalls had
> been performed on my truck So he tells me they have to order the part,
> and
> just to keep the rental on them, until Monday or Tuesday. He also said
> that
> I had mentioned the AC not blowing THAT cold...he said once they had the
> PCM
>
> done they would do a complete evac, flush and charge of the AC system. My
> cost? NADA........zilch.
>
> So even though the truck gave me the error...the dealership is doing
> MORE than their part, especially on a USED vehicle.
>
>
> I'll be recommending this place to all my friends...that's for sure.
>
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